Program Manager – Safe Centre of Peel (Mississauga)

1155jobs; Golden Horseshoe; On-site; CAD 65,000 - 85,000; Full time

Job summary

A community-focused family services agency in Ontario is seeking a Program Manager to oversee operations at the Safe Centre of Peel. The role involves ensuring high standards in service delivery and collaboration with partners to assist individuals affected by intimate partner violence. Candidates should possess a master's degree in a related field and have at least 3 years of managerial experience in a social services setting. This position offers comprehensive benefits and the opportunity to make a significant impact in the community.

Benefits

Comprehensive benefits package

Professional development opportunities

Generous leave provisions

Work-life balance

Free parking

Qualifications

• Minimum of 3 years’ experience working as manager, preferably in non-profit social services.
• Registration with a health regulated college is required (e.g., OCSWSSW).
• Thorough understanding of gender-based and intimate partner violence.

Responsibilities

• Oversee daily operations of the Safe Centre of Peel.
• Develop short- and long-term plans for programs and evaluate performance.
• Build and maintain relationships with partners to enhance program integration.

Skills

Interpersonal skills

Organizational skills

Conflict resolution

Crisis intervention

Language proficiency (second language)

Education

Master’s degree in social work, psychology, education or related field

Job description

Permanent – 35 hours / week (Full-time)

Catholic Family Services of Peel-Dufferin (CFSPD) is a dynamic, growing family service agency

serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work

environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the Safe Centre of Peel - a partnership of 24 social service organizations.

The Safe Centre of Peel provides co-located, integrated and coordinated services which addresses

the needs of individuals experiencing Intimate Partner Violence.

Are you looking to join a dynamic team making a difference in the community? We want to hear

from you!

Why work with us?

At CFSPD, we believe in the value of community, compassion, and integrity. Join our dedicated team

and contribute to meaningful initiatives that support families and individuals in need.

We offer a comprehensive benefits package (pension plan, extended health, dental & insurance

benefits), professional development opportunities, and generous leave provisions. Our organization

also provides work life balance and free parking!

Position Summary

The Safe Centre of Peel is expanding to Mississauga, and we are currently seeking a Program Manager

who will oversee the daily operations of the Safe Centre of Peel with a strong systems perspective.

This includes maintaining the highest standards in programming and service delivery. The Program

Manager will also be responsible for leading and facilitating the collaboration between the Safe

Centre partners to effectively serve those affected by intimate partner violence.

The Program Manager – Safe Centre reports to the Director.

Responsibilities

• Ensure the intimate partner violence hub model of integrated and coordinated services is

functioning to its highest capacity and serving the best interests of our community.

Assist in the development of short- and long-term plans for programs, monitor progress,

assure adherence and evaluate performance.

Develop and maintain relationships with existing and new partners at Safe Centre and

explore ongoing opportunities for collaboration.

Provide assessment, consultation, and analysis of the needs of clients to determine

individual case plans and appropriate intervention / support.

Proactively mitigate and assess risk and engage in risk management as needed.

Supervise, train and evaluate staff, students and volunteers, and provide conflict resolution

as necessary.

Liaise with partner agency supervisors on the operations and needs of the centre.

Chair the Supervisory Committee for the Safe Centre

As a member of the leadership team, participate in the development and implementation of

agency wide policies and procedures

Manage indirect services, administrative duties, and client statistical reporting systems.

Perform other duties as assigned

Qualifications

Master’s degree in social work, psychology, education or related field.

Minimum of 3 years’ experience working as manager; experience at a non-profit social

services organization preferred.

Registration (or eligibility for registration) with a health regulated college (e.g. College of

Registered Psychotherapists, OCSWSSW, etc.).

Thorough understanding of gender-based violence, and intimate partner violence

Works from an anti-oppression framework, and a strong systems perspective.

Knowledge and experience with crisis intervention techniques required.

Comfort navigating complex systems and structures.

Strong interpersonal skills and proven ability to establish, maintain and nurture teams, and

productive working relationships with other community-based organizations.

Exceptional organizational skills to manage multiple priorities.

Ability to work with a forward-thinking mindset in a fast-paced, and ever-changing

environment.

Strong conflict resolution skills.

Demonstrated experience in report writing.

Second language considered an asset

How to Apply

Interested candidates are invited to submit a resume and cover letter detailing their qualifications

and interest in the position to [e-mail] . The posting will remain open until

filled.

We will make reasonable accommodations to enable applicants with disabilities to participate in

the recruitment process upon request to [e-mail].

Catholic Family Services of Peel-Dufferin is an equal opportunity employer. We celebrate diversity

and are committed to creating an inclusive environment for our employees.

We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will only

contact those selected for consideration.

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