Program Manager – Safe Centre of Peel

1155jobs; Brampton; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Program Manager to lead operations at the Safe Centre of Peel. This role involves overseeing service delivery, fostering collaboration among partners, and ensuring the highest standards in programming. The ideal candidate will have a strong background in social services management, a Master’s degree in a relevant field, and a deep understanding of gender-based violence. Join a dedicated team committed to making a meaningful impact in the community and supporting individuals affected by intimate partner violence. This is a unique opportunity to contribute to vital initiatives that enhance the well-being of families in need.

Qualifications

• 3+ years of management experience in a non-profit social services setting.
• Master's degree in a relevant field and registration eligibility with a health regulated college.

Responsibilities

• Oversee daily operations of the Safe Centre and ensure high standards in service delivery.
• Develop short- and long-term plans for programs and evaluate performance.
• Supervise staff and volunteers while managing relationships with partner agencies.

Skills

Management

Crisis Intervention

Interpersonal Skills

Conflict Resolution

Organizational Skills

Understanding of Gender-Based Violence

Report Writing

Education

Master's Degree in Social Work

Registration with a Health Regulated College

Job description

Catholic Family Services of Peel-Dufferin (CFSPD) is a dynamic, growing family service agency
serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work
environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the Safe Centre of Peel - a partnership of 24 social service organizations.
The Safe Centre of Peel provides co-located, integrated and coordinated services which addresses
the needs of individuals experiencing Intimate Partner Violence.

Are you looking to join a dynamic team making a difference in the community? We want to hear
from you!

Why work with us?

At CFSPD, we believe in the value of community, compassion, and integrity. Join our dedicated team
and contribute to meaningful initiatives that support families and individuals in need.

Position Summary

CFSPD is currently seeking a Program Manager who will oversee the daily operations of the Safe
Centre of Peel with a strong systems perspective. This includes maintaining the highest standards in
programming and service delivery. The Program Manager will also be responsible for leading and
facilitating the collaboration between the Safe Centre partners to effectively serve those affected by
intimate partner violence.

The Program Manager – Safe Centre reports to the Director. This position will be based in
Brampton, Ontario.

Responsibilities

1. Ensure the intimate partner violence hub model of co-located, coordinated services is
   functioning to its highest capacity and serving the best interests of our community.
2. Assist in the development of short- and long-term plans for programs, monitor progress,
   assure adherence and evaluate performance.
3. Develop and maintain relationships with existing and new partners at Safe Centre and
   explore ongoing opportunities for collaboration.
4. Provide assessment, consultation, and analysis of the needs of clients to determine
   individual case plans and appropriate intervention/support.
5. Proactively mitigate and assess risk and engage in risk management as needed.
6. Supervise, train and evaluate staff, students and volunteers, and provide conflict resolution
   as necessary.
7. Liaise with partner agency supervisors on the operations and needs of the centre.
8. Chair the Supervisory Committee for the Safe Centre.
9. As a member of the leadership team, participate in the development and implementation of
   agency wide policies and procedures.
10. Manage indirect services, administrative duties, and client statistical reporting systems.
11. Perform other duties as assigned.

Qualifications

1. Minimum of 3 years’ experience working as manager; experience at a non-profit social
   services organization preferred.
2. Master’s degree in social work, psychology, education or related field.
3. Registration (or eligibility for registration) with a health regulated college (e.g. College of
   Registered Psychotherapists, OCSWSSW, etc.).
4. Thorough understanding of gender-based violence, and intimate partner violence.
5. Works from an anti-oppression framework, and a strong systems perspective.
6. Knowledge and experience with crisis intervention techniques required.
7. Comfort navigating complex systems and structures.
8. Strong interpersonal skills and proven ability to establish, maintain and nurture teams, and
   productive working relationships with other community-based organizations.
9. Exceptional organizational skills to manage multiple priorities.
10. Ability to work with a forward-thinking mindset in a fast-paced, and ever-changing
    environment.
11. Strong conflict resolution skills.
12. Demonstrated experience in report writing.
13. Second language considered an asset.

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing their qualifications
and interest in the position to [e-mail]. The posting will remain open until
filled.

We will make reasonable accommodations to enable applicants with disabilities to participate in
the recruitment process upon request to [e-mail].

Catholic Family Services of Peel-Dufferin is an equal opportunity employer. We celebrate diversity
and are committed to creating an inclusive environment for our employees.

We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We
will only contact those selected for consideration.