Program Manager - II

PAY : $64-69 / hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.

REMOTE ROLE: No expectation of onsite work.

Responsibilities include:

• Partner with Product Management to align on roadmap, timelines, and work prioritization to maintain a backlog (GUS) for the scrum team.
• Maintain work management system for the scrum team.
• Track execution of all prioritized tasks, removing blockers where needed to achieve delivery commitments.
• Host regular sprint ceremonies to monitor day-to-day activities of the scrum team, ensure work is progressing as planned, and remove impediments to delivery.
• Improve the productivity of the scrum team by monitoring key metrics, hosting team retrospectives, and acting upon process enhancements.
• Create and maintain all program collateral (project plans, weekly status reports, etc.) for the scrum team.
• Perform initial triage of incoming C360 requests, clarifying requirements, gathering necessary information, and assessing feasibility.
• Partner with Product Management to prioritize requests based on business value, strategic alignment, and resource availability.
• Serve as a point of contact for stakeholders throughout the request lifecycle. Provide regular updates on request status, manage expectations, and proactively address any concerns.
• Maintain accurate and up-to-date documentation related to the intake process, including guidelines, procedures, and reporting templates.
• Maintain reporting on intake volume, triage efficiency, prioritization outcomes, and request status.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Marketing, Business, or a related field.
• 5+ years of experience in project or program management, with at least 3 years working specifically in Salesforce platforms.
• Deep understanding of the software development lifecycle and ability to apply agile methodologies effectively in dynamic environments.
• Strong technical understanding of Salesforce platforms.
• Proven ability to lead cross-functional teams, manage multiple projects simultaneously, and drive complex initiatives to successful completion.
• Excellent communication skills with the ability to effectively translate technical concepts for non-technical stakeholders.

Who We Are:

The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.

Contact Information:

The Fountain Group
3407 W Martin Luther King Jr. Dr. Tampa, FL 33607

We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.