Program Manager, Digital Solutions

Envision; Toronto; Hybrid; CAD 95,000 - 105,000; Full time

Job summary

A leading digital solutions firm in Toronto is seeking a Program Manager for Digital Solutions to oversee high-profile digital projects. This role requires strong project management skills, 5+ years of experience in digital media, and technical knowledge. The ideal candidate should be an effective communicator and problem solver, ready to work in a collaborative environment. The position offers competitive compensation, hybrid work arrangements, and significant opportunities for professional development.

Benefits

Competitive compensation

RRSP match

Annual performance bonus

Access to professional development

Excellent benefits program

Three weeks vacation

Personal days

Monthly office lunches

Qualifications

• 5+ years experience in digital media, audio visual technology and experiential design.
• Ability to communicate effectively at all organizational levels.
• Positive attitude with a genuine desire to drive business growth.
• A collaborative environment involving internal and external stakeholders.
• Valid Ontario driver’s license required.

Responsibilities

• Oversee implementation of digital projects in Design, Engineering and Technology.
• Manage budgeting and documentation for projects.
• Ensure projects meet quality and performance standards.

Skills

Communication

Problem-solving

Collaboration

Project Management

Technical Knowledge

Education

CTS designation (in progress or completed)

5+ years in digital media, audio visual technology

Tools

SmartSheet

Microsoft 365

Job description

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TITLE : Program Manager, Digital Solutions

REPORTS TO : Head of Design, Engineering and Technology

Type : Full-Time, Permanent

Location : Toronto (Hybrid)

Company Overview

For over 20 years, Envision has been at the forefront of innovative thinking and ground-breaking ideas by integrating design, delivery and technology solutions for many of the best-known brands. Our unique service offering enables us to seamlessly integrate design and technology into built concepts that enhance the way people connect and interact with their environment, creating memorable user interactions and experiences.

As a team, we continuously seek new and innovative ways to grow our business. Our agile, high energy culture rewards top performance and the contributions of those passionate about our collective growth and success. We are incredibly proud of the team we have built and are looking for like-minded individuals to help us in our growth trajectory.

As an organization, we live and breathe our core values which are Creativity, Collaboration, Commitment and Community. These values are essential in our mission to provide quality products and innovative solutions to our customers in an evolving market. Our pursuit of excellence will continuously define our leadership within the industry.

Summary Of Position

We are hiring a Program Manager, Digital Solutions to join our team. Reporting to the Head of Design, Engineering and Technology, the successful candidate will be responsible for overseeing implementation of several large-scale, high-profile digital projects. This is a unique opportunity to be part of a team delivering some of the most exciting design build and digital experience work currently underway in the GTA. You’ll need experience with display technology, digital media and content management systems to be successful in this role. This is a full time GTA based role that will require regular travel between sites.

Responsibilities

• Responsible for the planning & delivery of all digital solutions in partnership with Design, Engineering and Technology departments, as directed by Project and Account Managers
• Procure technology and manage technology distributors for hardware, software and services
• Ensure projects adhere to established framework and extensive documentation is maintained such as to develop detailed project plans, including scope, timelines, budgets, and resource requirements for various digital initiatives.
• Manage relationships with vendors who support in project delivery and ongoing client care
• Partner with Senior Specialist, Audio Visual Engineering to continuously improve digital solutions
• Work with designers to build content shows from digital assets, per defined content strategy
• Proactively identify, communicate and resolve risks or challenges that would prevent us from delivering flawlessly and work across the organization to resolve and build technical knowledge
• Interface between our design, engineering and production teams to support the delivery of complex environments and experiences on time, on budget and to our Gold Standard
• Lead digital support services covering technical support, content management and client training
• Ensure that digital solutions meet quality and performance standards, overseeing testing and validation processes.
• Supervise site work and identify opportunities for process improvements and optimization of digital operations, making recommendations to senior management.
• Collaborate with external vendors and partners to ensure the successful delivery of digital solutions when necessary.
• Other duties as assigned

Qualifications & Skills Required

Program Manager, Digital Solutions Requirements :

5+ years experience working in digital media, audio visual technology and experiential design

Ability to communicate effectively to all levels in the organization

Grace and professionalism under pressure

Positive attitude with a genuine desire to drive business growth

Ability to solve problems through experience and critical thinking

Able to work in a collaborative environment, involving internal and external stakeholders

Preference for candidates who hold or are working towards CTS designations

Knowledge of digital signage, digital media, and / or experiential design is considered an asset

Proficiency with project management tools such as workback scheduling, resource management, forecasting and work activity planning in cloud software such as SmartSheet and Microsoft 365

Excellent written and verbal communication skills

Valid Ontario driver’s license is a requirement

What We Offer

Competitive compensation.

RRSP match.

Participation in the annual performance bonus program.

Opportunity to be part of an award-winning team.

Access to professional development.

Excellent benefits program.

Hybrid remote / in office working arrangements.

Summer hours as per company policy.

Three weeks’ vacation upon start.

Personal days.

Collaborative team environment.

Monthly office lunches.

Job Type : Full-time

Benefits :

Dental care

Extended health care

Paid time off

Schedule :

Monday to Friday

Work Location : In person

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Design

Industries

Retail Art Supplies, Design Services, and Movies, Videos, and Sound

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