Program Manager (Cyber) - (Hybrid - Toronto)

Capco; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned Project Manager to lead mission-critical projects in the financial services sector. This role demands a strategic thinker with deep expertise in Cyber Security and application development. You will manage complex project timelines, engage with clients, and ensure successful implementation of innovative solutions. Join a dynamic team that values disruptive innovation and strives to put clients ahead in a competitive market. If you are passionate about technology and customer satisfaction, this is your chance to make a significant impact.

Benefits

Access to industry-focused talent globally

Best-in-class innovative products and solutions

Extended global market reach

Deep domain expertise in financial services

Qualifications

• 10+ years of project management experience in financial services.
• Deep expertise in Cyber Security and application development.

Responsibilities

• Manage program timelines and milestones for client projects.
• Engage with customers to understand project requirements and ensure satisfaction.

Skills

Project Management

Cyber Security

Application Development

Technical Solution Discussions

Customer Satisfaction

Excellent Communication

Strategic Thinking

Banking Experience

Job description

Capco – The Future. Now.

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience, and teamwork. We are dedicated to fully supporting our world-class clients as they respond to challenges and opportunities in: Banking & Payments, Capital Markets, Insurance, Wealth & Asset Management, and Energy. Experience Capco for yourself at capco.com.

Let’s Talk About You

You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role.

Let’s Get Down to Business

Capco is looking for talented, innovative, and creative people to join our growing team focused on our financial services clients. We seek experienced talent with exceptional domain expertise who can work directly with our clients on mission-critical projects.

About the Role

Responsibilities

1. Plan, manage, and facilitate the successful execution of program timelines and milestones.
2. Collaborate with internal and external contributors to build a client-specific co-delivery plan while adhering to implementation processes.
3. Actively track all activities and their status; be accountable for critical project deadlines and tasks.
4. Proactively engage with customers to understand project requirements, manage expectations, provide updates, and ensure overall satisfaction.
5. Prepare work schedules and timelines with the customer and the extended team.
6. Anticipate and mitigate potential issues with project delivery.
7. Regularly communicate and maintain a bridge between the customer and Capco to ensure best practices in implementation and onboarding.
8. Maintain up-to-date documentation and communicate findings to key stakeholders.
9. Regularly communicate project status and circulate information to the team.
10. Obtain final sign-off and ensure customer satisfaction with project completion.
11. Prepare and ensure seamless handoff of newly implemented customers to the operations team.

Show Us What You’ve Got

It will be very useful if you have some or all of the following skills and experience:

• 10+ years of project management and implementation management.
• Deep expertise navigating Cyber Security related projects.
• Experience leading large, complex application development projects.
• Experience with software re-write, re-engineering, or refactoring projects.
• Ability to lead technical solution discussions.
• Ability to estimate duration and effort for design and development activities.
• Experience speaking with executive leaders to extract expectations, influence direction, and manage expectations.
• Comfortable presenting to executive stakeholders and clients.
• Strategic thinking combined with tactical execution to enable cross-business teams.
• Ability to work in a fast-paced environment following best practices and company processes.
• Highly driven and passionate about customer satisfaction, product development, and technology.
• Excellent communication skills (oral, listening, and written).
• Excellent presentation skills.
• Banking experience is mandatory.
• Prior consulting experience is an asset.

We believe in disruptive innovation that puts clients ahead in a tough market. From day one, your key mission will be to find new and better ways of doing things to give your clients an advantage.

Now Take the Next Step

We offer:

• Access to industry-focused talent globally.
• Leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation.
• Extended global market reach.
• Deep domain expertise within financial services and energy sectors.

Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.