Program Manager, Business Continuity Resilience Management

Greater Toronto Airports Authority; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading organization in Canada's aviation sector is seeking a Program Manager for Business Continuity Resilience Management. This role involves overseeing business continuity programs, fostering stakeholder relationships, and ensuring effective training and improvement strategies are in place. Join us to drive critical resilience initiatives at Toronto Pearson.

Benefits

Comprehensive healthcare and benefit coverage

Flexible hybrid work environment

Continuous learning opportunities

Reward and recognition program

Qualifications

• 4 years of relevant experience in business continuity, disaster recovery, and project management.
• Pursuing or possessing relevant certifications like CBCP/M, CRM/PRMIA, or PMP.

Responsibilities

• Lead the annual BCM program deliverables and maintain departmental business continuity plans.
• Manage relationships with critical function owners and collaborate with stakeholders on training programs.

Skills

Process Design & Optimization

Business Continuity Planning & Management

Team Player

Detail Oriented

Flexibility

Self-Starter

Ability to Make an Impact

Education

University and/or College degree in business continuity, disaster recovery, project management

Job description

Program Manager, Business Continuity Resilience Management

Job Category: Finance

Requisition Number: PROGR003921

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• Full-Time
• Hybrid

Locations

Showing 1 location

Toronto, ON L5P1B2, CAN

Description

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
• Comprehensive and highly competitive healthcare and benefit coverage
• A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program

What can you expect from this position?

Reporting to the Associate Director, Enterprise Risk and Business Continuity Programs (BCM), the Program Manager, BCM is responsible for leading the annual BCM program deliverables. In this capacity, you will facilitate the development and maintenance of department related business continuity plans and procedures, including the business impact analysis to ensure top critical function priority is understood. You will be responsible for fostering and maintaining relationships with the critical function owners, collaborating with risk and continuity consultants, and the design and delivery of training and education programs for stakeholders to minimize the GTAA’s exposure to business interruption, corporate, operational and other risks. You will also drive continuous improvement in the delivery of the Continuity program to stakeholders, including through corrective action monitoring and metrics reporting.

As Program Manager, BCM, you will:

• Lead the annual program lifecycle plan to meet the deliverables requirements of the BCM/Resilience program’s governance and framework, including
• Manage a business interruption risk register, coordinate with technology teams such as cybersecurity, disaster recovery to align priorities and track controls and mitigation activities using automated tools
• Recommend reporting approaches for use in dashboard metrics to continually improve and mature the resilience of critical functions against service level metrics during a disruption; and for presentation to working groups, steering committees, senior management and Board
• Design, develop and deliver training sessions of staff and management on their roles and responsibilities in the event of disruption
• Manage and track resulting corrective actions and program reporting approaches of BCM material using automated tools such as dashboards and metrics to facilitate management decision-making
• Influence and drive t he owner relationships to foster trust and advise on BCM/Integrated Resilience best practices, including through working groups and one-on-one sessions
• Partner with business owners to document that cross-functional risk areas and dependencies and business interruption risk areas have been addressed such as location/infrastructure and asset/equipment, technology, vendors, workforce and data risk

This is the role for you, if you have:

• University and/or College degree required in a related field such as business continuity, disaster recovery, project management
• Possess or pursuing relevant industry recognized certification in Business Continuity (CBCP/M), Enterprise Risk Management (CRM/PRMIA) or Project Management (PMP) designation
• 4 years of relevant experience in business continuity, disaster recovery, project management and dealing with internal and external stakeholders
• Ability to obtain and retain Transportation Security Clearance at the designated level for the position

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

Qualifications

Skills

Required

Advanced

Process Design & Optimization

Advanced

Business Continuity Planning & Management

Advanced

Preferred

Aviation Industry Knowledge & Expertise

Intermediate

Behaviors

Required

Team Player

Team Player

: Works well as a member of a group

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Flexibility

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter

: Inspired to perform without outside help

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization