Program Manager, Brand Studio

Stripe, Inc.; Toronto; On-site; CAD 146,000 - 219,000; Full time

Benefits offered by this job

Equity

Sales commissions/bonuses

Retirement plans

Health benefits

Wellness stipends

Job summary

Stripe is seeking a Brand Program Manager embedded in the Brand team to lead programs that make Stripe’s brand easier to use and scalable across teams, tools, and assets. You will work with Brand producers and designers to identify gaps and translate decisions into clear guidance.

The role focuses on the brand consultation program, DAM migration, and merchandise operations, with an emphasis on process, documentation, and AI-enabled workflows, while collaborating with cross-functional partners

Qualifications

• 6+ years of experience in program management or related roles.
• Strong design sense and production fluency across asset types.
• Experience managing program budgets and tracking spend.
• Experience with AI-enabled workflows or AI tools in day-to-day work.
• Excellent written and verbal communication; highly detail-oriented.

Responsibilities

• Lead the Identity team's workstream for the new digital asset management (DAM) system, partnering with Marketing teams to migrate and organize assets in a clear and usable way.
• Own and continually improve Stripe’s brand consultation program, identifying needs that can be addressed with clearer guidance, templates, automation, or AI-enabled self-service.
• Scale and evolve Stripe’s brand system in partnership with Brand Producers and designers, improving how guidance is documented, shared, and applied.
• Partner with Brand Producers to develop a connected brand operating system and home base for Brand Studio’s internal AI tools; prototype workflows, evaluate reliability, and support adoption.
• Lead a portfolio of brand systems and operations programs, including roadmap development, budgets, resourcing, project scoping, and timelines.
• Manage Stripe’s merchandise program operations, including budgets, invoices, vendor relationships, warehouse inventory, product testing and launches, and RFPs for new vendors.
• Collaborate with cross-functional design, marketing, technical, and operational teams to support consistent brand application across surfaces.
• Drive clarity through documentation, tooling, operating rhythms, and updates; connect teams, anticipate risks, and proactively resolve blockers.
• Uphold and advocate for design quality while helping creatives establish practices that make high-quality work easier to produce.

Skills

Program management

Brand operations

Design operations

Budget management

Vendor management

AI-enabled workflows

Information architecture

Cross-functional collaboration

Written and verbal communication

Attention to detail

Tools

Digital Asset Management (DAM) systems

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Brand Studio builds and evolves the systems, experiences, and programs that shape how Stripe shows up in the world. We create high-quality, versatile, and forward-looking brand systems and help teams across Stripe use them clearly and consistently.

What you’ll do

This is an individual contributor role embedded directly within the Stripe Brand team and reporting to the Head of Brand Operations. As a Brand Program Manager, you will lead programs that make Stripe’s brand easier to use, apply consistently, and scale across teams, tools, and assets.

In partnership with Brand producers and designers, you will identify gaps and opportunities in Stripe’s brand system, help the team enhance and evolve it, and translate decisions into clear rationale and guidance. Your portfolio will include Stripe’s brand consultation program, AI-enabled brand operations, the Identity team’s migration to a new digital asset management system, and the merchandise program.

Responsibilities

• Lead the Identity team’s workstream for Stripe’s new digital asset management (DAM) system, partnering with the Marketing teams to migrate and organize assets in a clear and usable way.
• Own and continuously improve Stripe’s brand consultation program, identifying recurring needs that can be addressed through clearer guidance, reusable templates, automation, or AI-enabled self-service.
• Help scale and evolve Stripe’s brand system in partnership with Brand Producers and designers, improving how guidance is documented, shared, and applied.
• Partner with Brand Producers to develop a connected brand operating system and home base for Brand Studio’s internal AI tools; prototype workflows, evaluate their reliability, and support adoption across design teams and cross-functional partners.
• Lead a portfolio of brand systems and operations programs, including roadmap development, budgets, resourcing, project scoping, and timelines.
• Manage Stripe’s merchandise program operations, including budgets, invoices, vendor relationships, warehouse inventory, product testing and launches, and RFPs for new vendors.
• Partner with cross-functional design, marketing, technical, and operational teams to support the consistent application of Stripe’s brand across surfaces.
• Drive clarity through documentation, tooling, operating rhythms, and updates; connect teams, anticipate risks, and proactively resolve blockers.
• Uphold and advocate for design quality while helping creatives establish practices that make high-quality work easier to produce.

Who you are

Brand Program Managers at Stripe are operators first. They find the work in the process: the right framework, the workback schedule that holds, and the system that scales without breaking. They measure success by how well the creative team around them can do its best work. They have strong design sense and apply it to the operational decisions that protect quality, reduce friction, and keep programs moving.

The ideal candidate excels at operating complex, evolving programs while maintaining and raising the bar on craft. They are curious and experimental with AI, offer thoughtful options and tradeoffs, articulate decisions clearly, and collaborate effectively with leadership, creatives, cross-functional partners, and vendors. Most importantly, they are meticulous about details.

Minimum requirements

• 6+ years of experience in program management, creative operations, design operations, brand operations, or related roles.
• Think users first: understand their needs, find thoughtful solutions, and continuously improve how they access and use brand guidance, tools, assets, and services.
• Have strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment.
• Have experience managing program budgets, tracking spend, and anticipating costs to keep work within budget.
• Demonstrate strong design sense and production fluency across multiple asset types and surfaces, including brand systems, web, digital, motion, email, reusable templates, and design asset management (DAM) systems.
• Actively use AI tools in day-to-day work and have experience prototyping, building, or implementing AI-enabled workflows or systems that others can adopt.
• Have experience operating in an in-house brand or creative environment with shared cross-functional resources and a lean production bench.
• Bring strong information architecture and knowledge management skills, with experience organizing documentation, tools, assets, metadata, or sources of truth.
• Have experience managing vendors; experience with procurement, inventory, physical goods, or merchandise is helpful but not required.
• Have a strong track record of influencing outcomes and building alignment across teams.
• Are highly detail-oriented, can balance speed and quality, and communicate clearly in writing and conversation.
• Are passionate about Stripe's mission to grow the internet economy.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is CA$145,900 - CA$218,900. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

• equity, company bonus or sales commissions/bonuses
• retirement plans
• health benefits
• and wellness stipends

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.