Program Manager

Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies; London; On-site; CAD 80,000 - 100,000; Full time

Job summary

AWS/CES is NOW HIRING: Program Manager to support manufacturing operations and customers throughout product launches, engineering changes, and ongoing production.

This position will serve as a key liaison between the customer and manufacturing team, ensuring products meet customer design intent, quality, cost, productivity, and manufacturing requirements. Travel internationally may be required.

Qualifications

• Experience in program management, engineering, or manufacturing.
• Strong project management and organizational skills.
• Experience supporting product launches and manufacturing processes.
• Knowledge of APQP, FMEA, Control Plans, GD&T, and quality documentation.

Responsibilities

• Lead program launches from planning through implementation.
• Coordinate customer drawings, specifications, and technical documentation.
• Coordinate internal and customer launch meetings and track timelines.

Skills

Program management

Engineering

Manufacturing

Cross-functional teamwork

Communication

Problem-solving

Continuous improvement

Travel internationally

Tools

APQP

FMEA

Control Plans

GD&T

Quality documentation

Job description

AWS/CES is NOW HIRING: Program Manager

Location: London, ON

Direct Hire | Full-Time

Salary: $80,000 annually

International Travel: May be required- must have a passport

We are seeking an experienced Program Manager to support manufacturing operations and customers throughout product launches, engineering changes, and ongoing production.

This position will serve as a key liaison between the customer and manufacturing team, ensuring products meet customer design intent, quality, cost, productivity, and manufacturing requirements.

Key Responsibilities

Program Launch & Project Management

• Lead production launches from planning through implementation.
• Manage customer drawings, specifications, and technical documentation.
• Coordinate internal and customer launch meetings.
• Track project timelines, tasks, and deliverables.
• Coordinate prototype builds and customer samples.
• Drive continuous improvement throughout product launches.

Equipment & Manufacturing

• Coordinate the acquisition, installation, and launch of new manufacturing equipment.
• Participate in equipment specification, design, selection, layout, construction, and installation.
• Develop technical specifications for manufacturing equipment.
• Coordinate component acquisition for production and sample runs.
• Work with internal teams and outside contractors to ensure projects are completed safely, on time, and within budget.

Quality & APQP

• Ensure manufacturing equipment and processes meet customer technical requirements.
• Coordinate the development and implementation of APQP documentation, including:
• Feasibility Reviews
• Prototype Programs
• GD&T
• Process Flow Charts
• Process FMEAs
• Control Plans
• Process Sheets
• Gauge R&R
• Capability Studies
• Coordinate quality documentation and support customer quality requirements.
• Ensure production quality meets customer requirements for fit, form, and function.

Customer & Engineering Support

• Serve as the primary liaison between customers and the manufacturing facility.
• Communicate engineering and process changes to customers and internal teams.
• Interface directly with customers regarding engineering issues and program status.
• Support engineering changes, product launches, and customer quality concerns.
• Complete required project reports and meeting documentation.

Qualifications

• Experience in program management, engineering, or manufacturing.
• Strong project management and organizational skills.
• Experience supporting product launches and manufacturing processes.
• Knowledge of APQP, FMEA, Control Plans, GD&T, and quality documentation.
• Strong communication and customer relationship skills.
• Ability to work effectively with cross-functional teams.
• Strong problem-solving and continuous improvement mindset.
• Willingness to travel internationally as required.