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Program Manager

Lifemark Health Group

Calgary

On-site

CAD 70,000 - 90,000

Full time

25 days ago

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Job summary

Lifemark Health Group is seeking a Program Manager to oversee program standards and support injured workers in their return-to-work process. The role involves managing resources, performance, and quality assurance, while also ensuring an inclusive environment. Candidates should possess a Bachelor's Degree and relevant experience in leadership or supervision.

Qualifications

  • 2 years of related experience in career and employment services, leadership, or supervision.
  • Experience working with WCB is considered an asset.
  • Ability to manage large task volume and competing priorities.

Responsibilities

  • Support the execution and operation of an initiative for injured workers' return-to-work process.
  • Oversee decision-making for admission and continued stay of participants.
  • Develop materials necessary to deliver services.

Skills

Communication
Conflict Management
Leadership
Time Management

Education

Bachelor’s Degree

Job description

Title: Program Manager - Supporting our Workers Compensation Board and Insurance contracts

Department: Vocational Services

The Program Manager will be responsible for directing and maintaining the integrity of program standards and overseeing the program's direction, including resource allocation, performance management, recruitment, training, quality assurance, conflict resolution, and program/business development.

Duties/Responsibilities:
  1. Support the execution and operation of an initiative to support injured workers with their return-to-work process.
  2. Meet with senior management as needed to discuss issues or concerns regarding program standards, current practices, program evaluation, and future development.
  3. Oversee the decision-making process for admission and continued stay of participants.
  4. Oversee the progress evaluation of each participant to ensure the achievement of outcomes.
  5. Develop materials necessary to deliver services.
Minimum Qualifications:
  1. Bachelor’s Degree and 2 years of related experience in career and employment services, leadership, or supervision. Equivalencies will be considered.
  2. Experience working with WCB is considered an asset.
  3. Ability to manage large task volume and competing priorities.
  4. Excellent written and oral communication skills.
  5. Strong conflict management and resolution skills.
  6. Experience working with diverse population groups and issues is preferred.
  7. Security background check required.
  8. May be required to work evenings and/or weekends.
Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all applicants, including those who self-identify as members of employment equity groups: Indigenous peoples, newcomers to Canada, women, and visible minorities.

Accommodation

Accommodations are available upon request for all candidates participating in any aspect of the recruitment and selection process. Please email us at talent@lifemark.ca.

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