Program Lead – Continuing Professional Development

Ornge; Mississauga; Hybrid; CAD 97,000 - 117,000; Full time

Job summary

An established industry player is seeking a Program Lead for Continuing Professional Development. This vital role involves leading the design, delivery, and evaluation of educational programs for healthcare professionals, ensuring adherence to best practices and compliance with health guidelines. The successful candidate will work collaboratively with various teams to enhance the quality of education and support the development of critical care paramedics and nurses. If you are passionate about making a difference in healthcare and possess strong leadership skills, this opportunity is perfect for you.

Benefits

Health, Dental, and Vision Benefit Plan

Employee and Family Assistance Program

Defined Benefits Pension Plan

Paid Personal Days

Accrued Vacation Time

Tuition Reimbursement

Promotional Programs for Personal Services

Qualifications

• Minimum 5 years of independent practice in a healthcare field.
• Experience in developing and delivering education programs.

Responsibilities

• Leads the design and delivery of continuing professional development programs.
• Oversees certification processes for various healthcare professionals.

Skills

Leadership

Program Development

Mentorship

Project Management

Healthcare Education

Education

Post-secondary education in healthcare

Master’s degree in a related field

Tools

Microsoft Office Suite

Audio/Visual Equipment

Job description

PROGRAM LEAD – CONTINUING PROFESSIONAL DEVELOPMENT

Reference #:2025-66

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

Position Title	Program Lead – Continuing Professional Development
Department/Section	Clinical Affairs
Employment Status	Permanent Full Time
Targeted Salary Range	$97,997.00-$116,371.94
Work Mode	Hybrid (2 Days Per Week)
Existing Vacancy	Yes
Location	Head Office or Any Base Locations
Hours of Work	Monday – Friday 8:30am-4:30pm
Posting Open Date	May 6, 2025
Posting Close Date	May 20, 2025

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

The Program Lead (PL) is responsible for the overall development, coordination, delivery, and evaluation of assigned portfolio activities.Works alongside fellow Program Leads to ensure the effective delivery of quality and education programs in alignment with Ministry of Health guidelines, Accreditation Canada criterion and partner requirements as required. This includes compliance with the Base Hospital mandate, Advanced Life Support Patient Care Standards, and the execution of Continuing Quality Improvement initiatives.

Key Accountabilities:

• Leads the design, delivery, and evaluation of CPD programs to meet clinician annual maintenance of certification requirements, incorporating feedback from Ornge Base Hospital Quality Assurance processes and the Medical Advisory Committee.
• Oversees the initial certification process for Critical Care Paramedics, Advanced Care Flight Paramedics, Primary Care Flight Paramedics, and Flight RNs, ensuring adherence to academic best practices and competency measurement.
• Directs Faculty Educators and Clinical Practice Leads in the CPD portfolio.
• Collaborates with the Manager of Program Design, Evaluation, and Academic Innovation to implement evidence-based assessment tools.
• Collaborates with the Manager, Education and Clinical Simulation to optimize scheduling and organization needs required to deliver CPD program activities.
• Works with the Manager, Education and Clinical Simulation and Medical Simulation Specialists to ensure adequate stocking and maintenance of simulation and educational equipment across provincial locations.
• Provides academic leadership to Faculty Educators, Clinical Practice Leads and Paramedic Practice Mentors in the coordination of courses and/or programs and their delivery.
• Facilitates resources, including human resources, room/location, scheduling, hours of work and assignments, subject to Managerial approval.
• Coaches and mentors Faculty Educators on performance, conducts formal workplace evaluations, documents performance expectations, and participates in disciplinary meetings (in collaboration with Manager and HR) as needed.
• Develops and completes individual Professional Development plans annually, in consultation with the respective Manager.
• Advises their direct Manager/Director and indirectly advises the designated Associate Medical Officer and Manager, Program Design, Evaluation, and Academic Innovation on areas for overall improvement on an ongoing basis.
• Contributes to the development and mentorship of Faculty Educators, Paramedic Practice Mentors (PPMs), and Clinical Practice Leads (CPLs), and attend educational sessions as required.
• The Program lead engages in CPD to maintain expertise in their technical portfolio or domain expertise and to stay informed of emerging trends and best practices that contribute to the safe and effective administration of program portfolio goals, and in alignment with organizational goals.
• Other duties as assigned.

Qualifications:

• Post-secondary education in a relevant healthcare field, such as Critical Care Paramedic, Advanced Care Paramedic, Registered Nurse (Critical Care/Emergency), or Respiratory Therapy.
• Master’s degree in a related field, ideally relevant to the designated portfolio.
• Minimum of 5 years of independent practice in a related healthcare field (Paramedic, Nursing, Respiratory Therapy) or 5 years of experience in educating health professionals or 5 or more years as a Critical Care Paramedic (CCP).
• Extensive experience in managing the design, coordination, and delivery of related programs.
• Proven track record in mentorship and team building.
• Experience in formal project management is preferred.
• Experience in the Air Ambulance/Ambulance Service industry (Service Operators, Community Colleges, or Base Hospitals) is preferred.
• Experience in developing and delivering healthcare-related education programs/projects in hybrid learning models using simulation as a primary educational tool.
• Relevant designations related to portfolio assignments.
• Proficient in Microsoft Office suite and setup of various audio/visual equipment is preferred.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at three weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness,attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• All resumes are reviewed by our team and only those under consideration will be contacted.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [e-mail].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.