Program Director - Surgery Program

Mackenzie Health; Richmond Hill; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player seeks a dynamic Program Director for their Surgery Program. This role involves overseeing patient care delivery and operational planning, ensuring excellence in service through continuous quality improvement. Collaborating with clinical leaders, you will align practices with strategic goals while promoting an inclusive environment. With a focus on leadership and resource management, you will guide an interdisciplinary team to deliver exceptional healthcare experiences. Join a forward-thinking organization committed to excellence, leadership, and empathy in a rapidly evolving healthcare landscape.

Qualifications

• Regulated Health Professional with a Master's level education.
• 3-5 years of perioperative nursing experience required.

Responsibilities

• Ensure excellence in patient care through quality improvement.
• Collaborate with professionals to align practice standards.

Skills

Interpersonal Skills

Change Management

Team Building

Communication Skills

Critical Thinking

Financial Management

Statistical Management

Program Planning

Conflict Resolution

Education

Masters in Health or Business Management

Perioperative Nursing Certificate

Job description

Position Summary:

Reporting to the AVP Associate Vice President, Acute Care Clinical Transformation and Growth, the Program Director - Surgery Program at Mackenzie Health is responsible for overseeing all activities related to administrative and patient care functions within the designated portfolio. This includes patient care delivery, operational planning, HR development, financial management, quality management, and education and research. The Program Director collaborates with clinical and program leaders to ensure activities align with Mackenzie Health’s strategic goals and that efficient and effective administrative and clinical practices are maintained.

Primary Responsibilities:

• Ensuring excellence in patient care and service delivery through continuous quality improvement processes.
• Liaising and collaborating with internal and external professionals and stakeholders to align and integrate practice standards across the Surgical Program.
• Working with physicians to develop patient care and unit management policies and procedures.
• Understanding the organization’s overall approach, including competitive positioning within the LHIN and other relevant economic, environmental, and political factors.
• Providing guidance, leadership, and direction to the interdisciplinary team; acting as a consultant and resource; promoting critical inquiry and analysis among staff in client care provision.

Qualifications:

• Regulated Health Professional with Masters level education in Health or Business Management.
• Perioperative Nursing Certificate preferred.
• 3-5 years of perioperative nursing experience.
• Management experience of at least 5 years in middle management roles.
• Previous experience at the Director level is preferred.
• Progressive leadership experience in quality, resource, and utilization management.
• Excellent interpersonal, change management, team building, communication, and critical thinking skills.
• Strong financial and statistical management abilities, including budget assessment, interpretation, and projection.
• Experience in program planning and evaluation.
• Ability to support quick and effective decision-making by discerning relevant information.
• Ability to function effectively during periods of rapid change.
• Excellent interpersonal, customer service, and conflict resolution skills.
• Models behavior aligned with Mackenzie Health’s values: Excellence, Leadership, and Empathy.
• Proven attendance record.
• Understanding and compliance with patient and staff safety policies fostering a safe, inclusive environment.
• Ability to perform the essential duties of the role.
• Effective use of empathy in interactions.
• Demonstrates behaviors consistent with Mackenzie Health’s Commitment to Caring.
• Commitment to providing an exceptional experience for staff and clients in a dynamic healthcare environment.

Mackenzie Health is an inclusive and equal opportunity employer committed to accommodations for applicants upon request, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; only those selected for an interview will be contacted.