Program Coordinator - Undergraduate

The Hospital for Sick Children; Toronto; Hybrid; CAD 55,000 - 117,000; Part time

Job summary

A leading children's healthcare center seeks a Program Coordinator (Undergraduate) to ensure adherence to the University of Toronto MD Program standards. This hybrid role involves coordinating learning activities, offering administrative support, and working closely with students and faculty. The candidate must have strong organizational and communication skills, alongside significant administrative experience in educational or healthcare settings. Join us to make a profound impact on children's health.

Benefits

Employee benefits coverage including health, dental and life insurance

Focus on employee wellness

Culturally safe and inclusive environment

Qualifications

• 5+ years of senior administrative experience in education and health care.
• Familiar with financial reporting, budgeting, and analysis.
• Knowledge of Articulate 360 Rise is beneficial.

Responsibilities

• Coordinate all learning activities, assessment, and academic credit requirements in Paediatrics.
• Provide student services/support and ensure course completion requirements.
• Document and maintain standard operating procedures.

Skills

Organizational skills

Communication skills

Time management

Interpersonal skills

Detail-oriented

Education

Administrative degree or diploma

Tools

Microsoft Office

Office 365

Teams

Zoom

Job description

Join to apply for the Program Coordinator - Undergraduate role at The Hospital for Sick Children

Join to apply for the Program Coordinator - Undergraduate role at The Hospital for Sick Children

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Are you looking for a challenging and rewarding position where you can utilize your organizational, communication, and time management skills?

Do you have experience providing administrative support to high-level Directors in a busy work setting?

If you are looking for a role with a hybrid work model and an opportunity to contribute to the amazing care that SickKids provides? Then we have a position for you!

The Program Coordinator (Undergraduate) at SickKids Hospital coordinates and supports many aspects of the Undergraduate Program in the Department of Paediatrics, ensuring adherence to the University of Toronto MD Program standards. The role is responsible for coordinating all learning activities, assessment, and academic credit requirements in Paediatrics for medical students in all years of training. The Program Coordinator will also coordinate Departmental activities as they relate to medical students and act as a resource for faculty members and students, providing guidance in response to inquiries and referrals to other individuals or resources as required.

Here's What You'll Get To Do

Provides student services/support by:

• Providing detailed information to students on program and/or course requirements
• Ensuring students meet the requirements for course completion and academic promotion
• Keeping well-informed on changes to courses, program requirements, policies and procedures
• Verifying the accuracy and completeness of information
• Liaising with students and faculty to coordinate program activities
• Coordinating program schedules with key collaborators
• Receiving and passing on evaluation materials for review
• Ensuring Faculty follow medical education requirements, guidelines, and procedures
• Recruitment, appointment and credentialling of faculty for teaching
• Coordinating examination timetables
• Collecting and submitting grades
• Maintaining course information on student information systems
• Organizing, summarizing and circulating program and/or course evaluations
• Providing detailed explanations to instructors/preceptors on how to administer course evaluations
• Resolving issues within the scope of the role and escalating problems as required
• Disseminating program information
• Identifying and introducing variations to established administration processes
• Checking that program requirements are complete
• Liaising with partners to support initiatives
• Keeping well-informed on Hospital and University programs, policies and procedures
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Resolving minor complaints within the scope of the role and referring larger issues when appropriate
  
  

Provides Administrative Support By

• Coordinating tasks for projects and other strategic initiatives with stakeholders
• Determining logistical details and activities for events and/or programming
• Taking and distributing meeting minutes
• Coordinating course schedules
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Organizing, summarizing and circulating program and/or course evaluations
• Editing content for brochures, newsletters, websites and/or handbooks
• Maintaining information on digital platforms and/or printed materials
• Writing routine documents and correspondence
• Documenting and maintaining standard operating procedures
• Disseminating and collecting surveys and questionnaires
• Maintaining information in databases
• Exchanging information at formal department and/or program committee meetings
• Supporting the Program Director in calendar and communications management
  
  

Provides Records Management By

• Collating and organizing data for various reports
• Generating reports
• Updating and maintaining records
• Handling sensitive and/or confidential information
  
  

Prevents Injury And Harm To Others By

• Providing basic support and general referrals to individuals in distress
  
  

Accomplishes Financial Responsibilities By

• Verifying the accuracy of invoices
• Making minor purchases
• Collaborating on cost estimates
• Collecting and submitting expense reimbursement claims
• Payroll for Summer Research program students
• Collaborates with other medical education administrative team members
• Serving as a resource to others by providing (non-supervisory) job-related guidance
• Sharing tasks and cross-covering colleagues as required
  
  

Here's What You'll Need

• Administrative degree or diploma program or equivalent experience
• 5+ years of senior administrative experience in education and health care; medical education is a plus
• Proficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Forms, SharePoint), Office 365, Teams, and Zoom
• Experience in financial reporting, budgeting, and analysis
• Knowledge of Articulate 360 Rise is beneficial
• Excellent interpersonal and communication skills
• Detail-oriented
• Strong time management and ability to meet deadlines
• High level of judgment, tact, and diplomacy with students, administrators, and faculty
• Ability to handle a fast-paced work environment with interruptions and multiple priorities
• Exceptional organizational skills for self and team management
• Work well both collaboratively and independently
• Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives
  
  

Here's What You'll Love

• This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.
  
  

Employment Type

• Permanent
• 1.00 FTE
• 35 hours per week
• Hybrid model of work
  
  

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email [e-mail] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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