Program Coordinator, Physician Wellness (Remote)

Canadian Medical Protective Association; Ottawa; Remote; CAD 71,000 - 83,000; Full time

Job summary

Canadian Medical Protective Association seeks a Program and Administrative Coordinator for Physician Support & Wellness. This fully remote role (Ontario/Quebec) supports program coordination, scheduling, data management, and executive-level administration for the PSW Director.

Ideal candidates have 4–6 years of admin experience, proficiency with SUGAR-CRM/EFM/MLScribe/Outlook and strong communication skills in a bilingual environment.

Qualifications

• Diploma or certificate program completed (2–3 years).
• 4–6 years of relevant administration/program coordination experience in a professional environment.
• Experience with SUGAR-CRM, EFM, MLScribe, Outlook, MS Office, Excel, PowerPoint, Documentum, and Qualtrics.
• Experience collecting, managing, analyzing, and reporting on data.
• Experience working across programs and departments.
• Experience in a high-volume, deadline-driven environment.
• Medico-legal terminology knowledge is an asset.
• Experience coordinating surveys, program evaluations, or quality improvement initiatives is an asset.
• Understanding of Medico-Legal Services file management processes is an asset.

Responsibilities

• Coordinate and manage WSP documentation and data.
• Schedule WSP calls between members and Physician Advisors, triaging calls by urgency.
• Develop and maintain documentation related to project milestones and deliverables.
• Track dates and actions for projects, programs and deliverables for PSW.
• Support departmental reporting activities related to PSW programs.
• Triage incoming requests to the Director and manage schedules.
• Prepare meeting materials, agendas, and minutes.
• Create and update presentations, spreadsheets, and other docs.
• Coordinate budgets, invoices, and expenses with precision.

Skills

Bilingual FR/EN

Communication

Time management

Organization

Independent work

Stakeholder liaison

Confidentiality

Cross-functional

Education

Diploma/Certificate (2-3y)

Tools

SUGAR-CRM

EFM

MLScribe

Outlook

MS Office

Excel

PowerPoint

Documentum

Qualtrics

Job description

Canadian Medical Protective Association seeks a Program and Administrative Coordinator for Physician Support & Wellness. This fully remote role (Ontario/Quebec) supports program coordination, scheduling, data management, and executive-level administration for the PSW Director.

Ideal candidates have 4–6 years of admin experience, proficiency with SUGAR-CRM/EFM/MLScribe/Outlook and strong communication skills in a bilingual environment.