Program Coordinator, PCS - (P0321.2)

Be part of an innovative, dynamic organization

At Royal Roads University we pride ourselves on creating a work environment that mirrors the philosophy and values that underpin the programs we offer our learners. The curricular themes of leadership, conflict management, sustainability and entrepreneurship are ingrained in the structure and daily operation of our university.

A career at Royal Roads University means being part of an innovative, dynamic organization. You will have the opportunity to contribute to a workplace culture where we value creativity, accountability and caring, and where teamwork, service excellence, innovation and having fun are the norm, not the exception. Take the first step in joining our team by browsing our current employment opportunities.

Royal Roads University is located on the traditional lands of the Lekwungen-speaking Peoples, the Songhees and Esquimalt Nations. It is with gratitude that we now learn and work here, where the past, present and future of Indigenous and non-Indigenous students, faculty and staff come together. Located in one of Canada’s most beautiful National Historic Sites, RRU is just minutes from downtown Victoria, British Columbia and is surrounded by old growth forest and awe-inspiring ocean and mountain views. RRU is a special-purpose university that delivers high-quality applied and professional programs. Established by the provincial government in 1995 through the Royal Roads University Act, RRU was created with a unique mandate and governance structure to respond to the labour market needs of British Columbia. RRU has over 34,000 alumni in 92 countries. With a reputation for innovation, RRU is a leader in the delivery of blended learning programs.

Requisition #: P0321.2

Job Title: Program Coordinator

Division Department: Royal Roads University -> Office of the Vice President, Academic & Provost -> Professional & Continuing Studies

Recruitment Type: Regular Full Time

Category: Admin and Support Services

# of Hires Needed: 1

Closing Date: April 22, 2025

Job Description: The Program Coordinator for Professional and Continuing Studies plays a major role in implementing the department’s strategic plan. Working in a multi-tasking, team environment, this position coordinates, facilitates and supports the instructor contracts and invoicing in support of delivery of credit and non-credit professional development experiences. The Program Coordinator needs to be an independent self-starter who is able to help administer programming needs and interact with the various internal and external stakeholders at RRU. The Program Coordinator works collaboratively in a small operations team in support of all programming across PCS.

The Program Coordinator works with the Associate Director and the Manager to provide administrative leadership, ensuring that programs have the operational supports in place for efficient delivery of programming that work towards the achievement of University goals. This position requires a flexible individual, able to multi-task and be responsive to serve department needs. To be well suited for this position you must have excellent organizational abilities, exceptional customer service skills, strong project management skills and knowledge, and be technically proficient, particularly in Microsoft Excel.

Job Requirements:

• An undergraduate degree or other relevant educational credential (college certificate or diploma) plus 3-5 years of related experience in the administration of academic programs (or equivalent combination of education and experience).
• Strong verbal and written communication abilities, including editing skills.
• Demonstrated project management and organizational skills.
• Knowledge and understanding of the University’s requirements, methods, culture and processes, as well as knowledge or experience in continuing education and adult learning principles.
• Demonstrated financial coordination and contract administration skills and experience; accounting skills are an asset.
• Office management skills and experience, including developing, implementing and monitoring policy and procedures.
• Strong interpersonal development and leadership capabilities including networking and advocacy skills.
• Demonstrated conflict resolution and team building skills; ability to act with tact and diplomacy under pressure.
• Strong technical background with computer abilities such as Microsoft Office suite of programs as well as other RRU systems (e.g., Modern Campus, Agresso, Sharepoint).
• Solid analytical, critical-thinking and problem-solving abilities.

Additional Information: This is a regular, full-time position working 37.5 hours per week. This position has been evaluated at MPT-A with a salary range of $64,409 (minimum) to $75,677 (midpoint) to $86,945 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package.

Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.

While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at human.resources@royalroads.ca attention: Abbi Rogers or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING.