Program Coordinator, Partnerships and Funding

City of Ottawa; Ottawa; On-site; CAD 93,000 - 115,000; Full time

Job summary

The City of Ottawa is looking for a Homelessness Program Coordinator to manage housing support initiatives and collaborate with community agencies. This full-time temporary role requires expertise in social services and strong project management skills, offering an annual salary between $93,764.58 and $114,097.62. Candidates with a degree in Social Work or related fields and at least 5 years of relevant experience are encouraged to apply.

Qualifications

• Minimum 5 years experience in homelessness services or social services sector.
• Experience in planning, designing, implementing, and evaluating programs.

Responsibilities

• Develop and coordinate housing support programs and homelessness prevention supports.
• Conduct community consultations and facilitate partnerships with stakeholders.
• Monitor contracts and ensure compliance with reporting requirements.

Skills

Project Management

Community Consultation

Conflict Resolution

Problem Solving

Data Analysis

Report Writing

Education

3 year university degree in Arts, Social Work, Sociology or Criminology

Job description

Requisition ID: 18025
Department: Community & Social Services Dept.
Service: Housing & Homelessness Services
Branch:Homelessness Systems & Operations Branch
Employment Type: 1 Full Time Temporary (Up to 2 Years)
Work Hours: 35.00 hours per week
Affiliation: CIPP
Salary Information: $93,764.58 - $114,097.62 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Community and Social Services
Application Close:11/07/2025

JOB SUMMARY

Homelessness Programs and Funding Unit responsible for planning and managing the effective functioning, coordination and monitoring of the homelessness service system, which involves the effective delivery of services to the community through non-profit agencies/for profit providers, including emergency shelters street outreach, housing with supports and transitional/supportive housing, Housing First including housing subsidies, general housing assistance and residential service homes.

You are responsible for: developing, implementing and coordinating housing support programs, supportive housing programs, homelessness prevention supports funding and various special projects, including the initiation, development and management of existing and new partnerships with diverse external stakeholders and funders to provide housing support and homelessness prevention supports; the development and monitoring of complex contracts and service agreements, and compliance reviews and analysis and submission of reporting requirements and deliverables to senior levels of government; negotiating budgets and costs associated with the services contracts; playing a leadership role in developing and implementing local planning processes to determine service needs by organizing and facilitating annual community consultation initiatives; facilitating community consultations with agency stakeholders and clients; resolving conflicts and problem solving with community agencies to develop solutions to improve service delivery and to respond to emerging community needs or issues; supporting senior staff in the decision making process by conducting research, compiling and analyzing research findings, briefing senior staff, writing Council reports and Branch Briefing Notes for budget preparation and issues management; and responding to requests and complaints directed to senior staff from the general public, City council, internal City staff, community stakeholders and other levels of government.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Arts, Social Work, Sociology or Criminology or related field

Minimum of 5 years of experience in the homelessness services system, supportive housing or social services sector, directly related experience in the development or delivery of social services, including direct experience in planning, designing, implementing, funding and evaluating programs targeted to vulnerable, at risk, low income persons.

KNOWLEDGE

• Social services design, implementation and evaluation
• The conditions that cause and exacerbate homelessness
• Local community service system
• Project management principles and techniques
• Consultative and facilitation skills
• Organizational change and development
• Applicable federal, provincial and regional legislation related to delivering social services
• Research, planning and performance measurement

COMPETENCIES, SKILLS AND ABILITIES

• Plan, lead, coordinate and complete multiple projects within deadlines
• Lead initiatives, change processes and work groups;
• Problem solve to solutions, resolve conflicts and disputes and negotiate resolution
• Conduct research and needs assessments using document search, interviews, focus groups and questionnaires;
• Compile and analyze complex issues and data
• Make formal presentations to senior staff managers and agency representatives
• Write clear and concise reports, presentations, and correspondence
• Work cooperatively and collaboratively with cross-functional teams and community partners
• Communicate effectively with senior staff, councillors and/or other levels of government, community stakeholders and internal staff
• Work under the stress of multiple, changing demands
• Demonstrate initiative and seek opportunities to partner and leverage the City’s resources
• Demonstrate service excellence
• Demonstrate leadership
• Credibility within the Department and the community
• Ability to work with minimal supervision and direction
• Collaborative approach in working with others
• Organized, methodical and accurate
• Innovative and creative, flexible
• Possess sound judgement, discretion, tact, and diplomacy
• Strong interpersonal and team building skills

WHAT YOU NEED TO KNOW

• Language Requirement:English oral, reading, writing
• Police Record Check:The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at [e-mail].