Program Coordinator, LEHGO - Part-time 0.6

VON Canada; St. Thomas; On-site; CAD 40,000 - 55,000; Part time

Job summary

A leading healthcare organization is seeking a Coordinator for the Let's Go Home program. This role involves supporting managers, overseeing operations, and ensuring effective client services. The ideal candidate will have a background in health or social sciences and experience in community care. Strong communication and organizational skills are essential, along with a commitment to confidentiality and teamwork.

Qualifications

• 2-3 years of related experience in community and health-based care.
• 1-2 years of experience in program planning and evaluation is an asset.

Responsibilities

• Provides support to managers and coordinates day-to-day operations.
• Assesses clients for service needs and monitors service delivery.
• Manages volunteers and staff within the program.

Skills

Communication

Problem-solving

Organizational Skills

Customer Service

Adaptability

Education

Post-secondary diploma in Health/Social Science

Tools

MS Office Suite

Windows OS

Job description

Requisition Details:

Employment Status: Permanent Part-time (0.6 FTE)

Program Name: Let's Go Home (LEGHO)

Number of Hours Bi-Weekly: 45

Work Schedule: Days

On Call: Yes

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Coordinator is responsible for providing support to the Manager(s) and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy, policies, procedures, standards, and quality management. Working closely with Elgin Community Partners, including local hospitals and Home and Community Care Support Services, to implement and run the Let's Go Home program.

Key Responsibilities:

• Ensures the provision of cost-effective client services and programs.
• Assesses clients for service needs, monitors service delivery, and contributes to the development, evaluation, and promotion of the program.
• Develops and implements program plans to meet department needs.
• Manages volunteers and staff within the program, leading volunteer orientation, training, and in-services within the framework of VON Quality Management standards.
• Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
• Functions as a primary support contact between clients, health professionals, community support, and internal team members.
• Tracks and reports the results of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
• Supports financial accountability within assigned programs by maintaining program budgets.
• Creates and prepares financial and statistical trending reports for VON and funder obligations and for program analysis.
• Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
• Plans and participates in multi-disciplinary meetings as required.
• Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
• Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.

External and Internal Relationships:

• Timely communication and follow-up with clients and community partners/professionals as required.
• Timely communication and follow-up with internal staff.

Education, Designations, and Experience:

• Post-secondary diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
• 2-3 years of related experience in community and health-based care.
• 1-2 years of experience in program planning and evaluation is an asset.
• Experience in volunteer administration is an asset.
• Experience or understanding of the not-for-profit healthcare environment is an asset.

Skill Requirements:

• Demonstrated commitment to working in an environment with high confidentiality and discretion.
• Knowledge of social and healthcare services network and community resources, with the ability to build strong community relationships.
• Excellent oral and written communication skills.
• Ability to work independently and in a team.
• Strong organizational skills with the ability to prioritize, multi-task, and handle competing deadlines.
• Strong customer service skills.
• Problem-solving skills and adaptability to rapidly changing priorities.
• Proficiency in Windows OS and MS Office Suite.
• Attention to detail.

Other:

• Must have a personal vehicle, a valid driver’s license, and proof of vehicle insurance.
• A current satisfactory Criminal Records Check is required.
• Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
• Ability to speak French is an asset in French-designated areas.
• Use of Personal Protective Equipment (PPE) may be required.

Working Conditions and Physical Demands:

This role requires a detail-oriented approach in a dynamic environment, involving physical activities such as lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements emphasizing good body mechanics. The individual will need to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.