Program Coordinator, LEGHO - Temporary, Full-time

VON Canada; Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading organization in community health support seeks a Coordinator to manage day-to-day operations and work closely with partners for the Let's Go Home program. This role involves evaluating services, managing staff and volunteers, and ensuring client needs are met effectively. The ideal candidate has a diploma in Health/Social Science and relevant experience in community care.

Qualifications

• 2-3 years of related experience in community and health-based care.
• Experience in program planning and evaluation is an asset.
• Experience in volunteer administration is an asset.

Responsibilities

• Provides support to the Manager(s) and coordinates day-to-day operations.
• Assesses clients for service needs and monitors service delivery.
• Manages volunteers and staff within the program.

Skills

Communication skills

Organizational skills

Customer service skills

Problem solving

Education

Post Secondary Diploma in Health/Social Science

Tools

MS Office Suite

Windows OS

Job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE)
Program Name: LEGHO
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: Yes
Anticipated End Date: December 2026u00A0
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.u00A0 u00A0 Job Summary: u00A0 The Coordinator is responsible for providing support to the Manager(s) and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy, policies, procedures, standards and quality management. u00A0 The Coordinator will be working closely with Elgin Community Partners, including local hospitals and Home and Community Care Support Services, to implement and run the Let's Go Home program.u00A0 u00A0 Key Responsibilities:

• Ensures the provision of cost-effective client services and programs.
• Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
• Develops and implements program plans to meet department needs.
• Manages volunteers and staff within the program, taking the lead in volunteer orientation, training and in-services within the framework of VON Quality Management standards.
• Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
• Functions as a primary support contact between clients, health professionals, community support and internal team members.
• Tracks and reports the result of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
• Supports financial accountability within assigned programs by maintaining program budgets.
• Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
• Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
• Plans and participates in multi-disciplinary meetings as required.
• Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
• Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.

External and Internal Relationships:

• Timely communication and follow up with clients, and community partners/professionals as required.
• Timely communication and follow up with internal staff

Education, Designations and Experience:

• Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
• 2-3 years of related experience in community and health-based care.
• 1-2 years of experience in program planning and evaluation is an asset.
• Experience in volunteer administration an asset.
• Experience or understanding of the not-for-profit healthcare environment is an asset.

Skill Requirements:

• Demonstrated commitment to working in an environment with high confidentiality and discretion.
• Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
• Excellent oral and written communication skills.
• Able to work both independently and within a team.
• Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
• Strong customer service skills.
• Ability to problem solve and adjust to rapidly changing priorities in a deadline.
• Proficiency in Windows OS and MS Office Suite programs.
• Must demonstrate attention to detail.

Other:

• Must have personal vehicle and possess both a current driveru2019s license and proof of vehicle insurance.
• A current and original copy of a satisfactory Criminal Records Check is required.
• A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
• Ability to speak French is an asset in French Designated areas.
• Must be able to wear Personal Protective Equipment (PPE)

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.