Program Coordinator- Community Inclusion

Pacific Coast Community Resources; Victoria; On-site; CAD 49,000 - 57,000; Full time

Benefits offered by this job

On-the-job training

Medical benefits

Dental coverage

Vision care

Career development

Inclusive workplace

Competitive salary

Team environment

Job summary

Pacific Coast Community Resources seeks a Community Inclusion Program Coordinator to manage daily operations of CI programs and supervise CI staff. You will collaborate with PCCRI’s Regional Coordinator’s network to ensure high-quality services for people supported, families and advocates.

Ideal candidates hold a Post-Secondary Diploma and Management Training, with 3+ years CI experience or 2+ years in a managerial role; strong communication and a valid driver’s license are required, along with

Qualifications

• Post-Secondary Diploma.
• Certificate/Diploma in Management Training.
• Minimum three years experience in Community Inclusion or two years of managerial experience.
• Ability to develop resources and manage programs.
• Excellent oral, written and interpersonal communication skills.
• Driver's license (Class 5, or 4 if driving a company vehicle).
• Strong computer skills: Windows, Word, Outlook; Share Vision knowledge.
• Confidentiality practices in professional settings.
• First-Aid and CPR Level C Certification.
• Any qualification or skills required by the funding agency.

Responsibilities

• Attend procurements on Community Inclusion programs.
• Create and set up community-based programs for supported persons.
• Recruitment, retention and management of CI employees.
• Assist in program training and staff development; provide guidance.
• Support ISP/PSP development and implementation.
• Coordinate with Home Share Providers and CI workers to meet goals.
• Ensure Personal Service Plans are regularly updated to meet needs.
• Contribute to strategic direction of CI programs at PCCRI.
• Monitor programs to meet regulatory standards including CARF.
• Coordinate crisis response and risk management; provide after-hours support.
• Ensure CI staff log hours; maintain payroll and records.
• Complete contracting tasks for CI programs; meet with Directors/Managers.

Skills

Excellent communication skills

Interpersonal skills

Strong computer skills

Education

Post-Secondary Diploma

Management Training Diploma/Certificate

Tools

Share Vision

Outlook

Job description

JOB SUMMARY: The Community Inclusion Program Coordinator will have the personality, ability and temperament necessary to interact with the people we support, their families and advocates, Community Inclusion employees and all others in a manner that fosters rapport and encourages open communication to ensure standards are being met and quality services are provided. The Community Inclusion Program Coordinator shall be responsible for the daily operation of their assigned programs and management of their Community Inclusion employees. The Community Inclusion Program Coordinator is also expected to work and collaborate with colleagues as part of PCCRI’s Regional Coordinator’s network team.

KEY DUTIES & RESPONSIBILTIES:

1. Responsible for attending procurements on Community Inclusion programs
2. Create and setup Community-based programs for supported persons
3. Recruitment, retention and management of Community Inclusion (C.I.) employees
4. Assist in program training, staff development and provide support and guidance to community inclusion employees
5. Assist with the development of Individualized Service Plan/ Personal Service Plan
6. Support Home Share Providers and Community Inclusion workers in achieving goals and objectives as stated in ISP/PSP
7. Ensure each person’s Personal Service Plan is regularly implemented, reviewed and updated focusing on meeting their needs and wants
8. Participate in developing the strategic direction of Community Inclusion programs at PCCRI
9. Monitor programs and ensure all regulatory guidelines and standards including CARF are met
10. Coordinate crisis response and assist with problem-solving and respite if necessary; Understanding Risk Management and Implementing Behavioral Support Plan as part of Crisis Response for C.I.
11. Available to answer calls after hours regarding Community Inclusion concerns/issues
12. Manage program hours accordingly
13. Evaluate C.I. employee’s progress annually in writing; provide follow-up direction and discipline where necessary
14. Attend Home share Coordinator’s meetings and participate in all other meetings as required
15. Ensure all C.I. employees are logging their hours in Inclusion. All personnel, payroll and financial records are maintained as required
16. Complete administrative tasks related to contracting with Community Inclusion program
17. Meet with Directors / Home Share Manager and perform tasks as requested

QUALIFICATIONS AND SKILLS:

1. Post-Secondary Diploma
2. Certificate /Diploma in Management Training
3. Minimum three years experience as a Community Inclusion worker or related field or at least two years of managerial experience
4. Ability to develop Community Inclusion resources and be able to manage and monitor programs
5. Excellent oral, written and interpersonal communication skills
6. Unrestricted Class 5 Driver's license. If driving a commercial company vehicle, a Class 4 license is required.
7. Strong computer skills in Microsoft Windows. Must include word processing and competency with Outlook email application and knowledge in Share Vision
8. Evidence of practice of confidentiality
9. Current First-Aid and CPR Level C Certification
10. Any qualification or skills required by the funding agency

WHY YOU’D LOVE HERE

Pacific Coast Community Resources offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and community integration. Since its inception, Pacific Coast Community Resources has steadily expanded, creating dynamic environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve and collaborating in our culture of teamwork that makes Pacific Coast Community Resources a great place to work.

WHAT WE OFFER

1. On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety,
   Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
2. Competitive Salary $35.82- $41.13per Hour
3. Comprehensive Medical, Dental, and Vision care benefits package.
4. Career development opportunities
5. An inclusive, supportive work environment and community involvement
6. A caring, fun, ambitious and supportive team

We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe.

At Pacific Coast Community Resources, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’re looking for, please consider applying.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

#INDMP