Program Coordinator- Community Inclusion

Pacific Coast Community Resources Inc; Victoria; On-site; CAD 49,000 - 57,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Inclusive work environment

Supportive team

Job summary

Pacific Coast Children's Resources seeks a Community Inclusion Program Coordinator to oversee daily CI programs, mentor CI staff, and collaborate with Home Share coordinators. You will help develop ISP/PSP plans and ensure services meet regulatory and CARF standards.

The role involves post-secondary credentials, strong communication, and a willingness to respond after hours when issues arise. A driver’s license and computer skills are required.

Qualifications

• Post-secondary diploma and relevant management training.
• Experience in community inclusion work or managerial roles.
• Excellent oral and written communication; confidentiality is essential.

Responsibilities

• Lead daily operations of Community Inclusion programs and manage CI staff.
• Attend procurements and coordinate program setup for supported persons.
• Support development and monitoring of ISP/PSP plans.
• Ensure regulatory standards and CARF accreditation readiness.
• Provide after-hours support and crisis response when needed.

Skills

Communication skills

Interpersonal skills

Confidentiality

First aid & CPR

Problem-solving

Education

Post-secondary diploma

Certificate / Diploma in Management Training

Tools

Microsoft Windows

Outlook

Share Vision

Job description

JOB SUMMARY: The Community Inclusion Program Coordinator will have the personality, ability and temperament necessary to interact with the people we support, their families and advocates, Community Inclusion employees and all others in a manner that fosters rapport and encourages open communication to ensure standards are being met and quality services are provided.
The Community Inclusion Program Coordinator shall be responsible for the daily operation of their assigned programs and management of their Community Inclusion employees. The Community Inclusion Program Coordinator is also expected to work and collaborate with colleagues as part of PCCR’s Home Share Coordinator’s network team.

KEY DUTIES & RESPONSIBILTIES:

• Responsible for attending procurements on Community Inclusion programs
• Create and setup Community-based programs for supported persons
• Recruitment, retention and management of Community Inclusion (C.I.) employees
• Assist in program training, staff development and provide support and guidance to community inclusion employees
• Assist with the development of Individualized Service Plan/ Personal Service Plan
• Support Home Share Providers and Community Inclusion workers in achieving goals and objectives as stated in ISP/PSP
• Ensure each person’s Personal Service Plan is regularly implemented, reviewed and updated focusing on meeting their needs and wants
• Participate in developing the strategic direction of Community Inclusion programs at PCCR
• Monitor programs and ensure all regulatory guidelines and standards including CARF are met
• Coordinate crisis response and assist with problem-solving and respite if necessary; Understanding Risk Management and Implementing Behavioral Support Plan as part of Crisis Response for C.I.
• Available to answer calls after hours regarding Community Inclusion concerns/issues
• Manage program hours accordingly
• Evaluate C.I. employee’s progress annually in writing; provide follow-up direction and discipline where necessary
• Attend Home share Coordinator’s meetings and participate in all other meetings as required
• Ensure all C.I. employees are logging their hours in Inclusion. All personnel, payroll and financial records are maintained as required
• Complete administrative tasks related to contracting with Community Inclusion program
• Meet with Directors / Home Share Manager and perform tasks as requested

• Post-Secondary Diploma
• Certificate /Diploma in Management Training
• Minimum three years experience as a Community Inclusion worker or related field or at least two years of managerial experience
• Ability to develop Community Inclusion resources and be able to manage and monitor programs
• Excellent oral, written and interpersonal communication skills
• Unrestricted Class 5 Driver's license. If driving a commercial company vehicle, a Class 4 license is required.
• Strong computer skills in Microsoft Windows. Must include word processing and competency with Outlook email application and knowledge in Share Vision
• Evidence of practice of confidentiality
• Current First-Aid and CPR Level C Certification
• Any qualification or skills required by the funding agency

• On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety,
  Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
• Competitive Salary $35.82- $41.13per Hour
• Comprehensive Medical, Dental, and Vision care benefits package.
• An inclusive, supportive work environment and community involvement
• A caring, fun, ambitious and supportive team

We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe.
At Pacific Coast Children's Resources, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’re looking for, please consider applying.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
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