Program Coordinator (2025-324-CC)

WoodGreen Community Services; Toronto; On-site; CAD 54,000 - 56,000; Full time

Job summary

A leading community service organization in Toronto is searching for a Program Coordinator to manage and facilitate programming for seniors in supportive housing. This role involves engaging with tenants, assessing their needs, and creating a vibrant program that includes workshops and activities, ensuring high-quality support within a community-focused framework.

Qualifications

• 5+ years’ experience in creating and facilitating programming.
• Experience with adults/seniors and individuals with mental health/substance use issues.

Responsibilities

• Plan and facilitate onsite activities for program participants.
• Engage with tenants for needs assessments and develop program spaces.
• Create and implement program evaluations and participant pathways.

Skills

Communication

Leadership

Assessment

Client-centered approach

Education

Bachelor-level degree or Social Service Worker

Tools

Case management software (Pirouette)

MS Word

Excel

Job description

Employment Type: Permanent Full Time, Bargaining Unit (2 Vacancies)

Work Hours: 35 hours/week (M-F 9am-5pm)

Work Setting: Exclusively Onsite

Salary: External Rate: $54,097.76
Internal Rate: $55,201.79

Application Deadline: July 03, 2025 by 11:59 pm

Competition #2025-324-CC Program Coordinator (2025-324-CC) Employment Type: Permanent Full Time, Bargaining Unit (2 Vacancies) Work Hours: 35 hours/week (M-F 9am-5pm) Work Setting: Exclusively Onsite Salary: External Rate: $54,097.76
Internal Rate: $55,201.79 Application Deadline: July 03, 2025 by 11:59 pm
Program Overview – Language Programs, Community Programs
The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support

What You Will Do

• Plan, build, organize & facilitate onsite activities onsite staff and external partners
• Engage with tenants to complete an interest assessment of what types of programming tenants would be interested in partaking in
• Assess, develop, and build healthy and engaging program spaces
• Facilitate skill-building, healthy living and fun workshops for participants.
• Create a calendar of planned monthly programming within the Streets to Home program while liaising with external parties and supporting staff with the development and co/facilitation of daily/weekly workshops & activities
• Create a participant intake pathway & marketing materials to inform tenants and get them excited
• Create & implement monthly/quarterly Pre & Post-program surveys
• Interact with individuals in person; providing emotional support, and feedback to case managers/counsellors and encouraging participation in programs.
• Work with the case manager to carry out goals and expectations of the care plan and complete daily needs assessments to determine appropriate programming for participants
• Monitor clients, identify additional needs and mitigate risks
• Identify participants who may be interested in becoming peer helpers
• Collaborate with the community and build partnerships to bring in new programming
• Work collaboratively with community partners including mental health, substance use, geriatric crisis and mental health and justice, in order to maximize support of client and help create pathways to recovery goals
• Ensure that anti-oppression, community development, and harm reduction principles are achieved in the program
• Take part in team and unit meetings
• Participate in ongoing training and education
• Participate in regular supervisory sessions and annual performance appraisals
• Help to create a healthy and motivating work environment
• Recognize that the programs, staffing model, and job description may be reviewed after the first year of operation and the position/ responsibilities may need to change following that review

What You Bring to the Team

• Bachelor-level degree or Social Service Worker with 5+ years’ experience creating and facilitating programming
• Requires 5 years minimum related experience working with adults/seniors, homeless individuals with mental health/substance use issues

What You Set You Apart

• Demonstrated experience supporting adults/seniors with mental health, substance use, housing needs, etc
• Proven ability to lead, develop and facilitate programming
• Strong assessment skills.
• Demonstrated ability to develop, implement and evaluate client/tenant needs
• Demonstrated interpersonal skills.
• Excellent verbal and written communications skills.Demonstrated information and referral skills; and ability to effectively link client to supportive services where necessary
• Self-directed and independent, but also experienced in working effectively as a member of team
• Proven ability to minimize barriers through appropriately designed and managed service delivery
• Ability to work from a client-centered approach
• Comprehensive understanding and knowledge of the health sector and its related services
• Excellent knowledge of community resources
• Demonstrated ability to follow policies, procedures, and adhere to legislation.
• Well grounded; good boundary setting skills
• Travel may be required while on shift – community building/partnership meetings
• A thorough understanding of clinical practices and care models.
• Ability to exercise good judgment, flexibility, and contribute to the effective functioning of a clients
• Strong leadership skills
• Proven ability to facilitate presentations and workshops.
• Applied computer skills (MS word, excel, and Internet).
• Ability to use case management software is an asset (Pirouette).
• Ability to work weekends & statutory holidays on an exceptional basis, where and if applicable

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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