Program Coordinator

Rainbow Greenhouses Inc; Chilliwack; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

RRSP matching

Flexible benefits

Growth path within sales org

Job summary

Rainbow Greenhouses Inc is seeking a Program Coordinator to organize and execute outdoor programs, acting as the liaison between sales and internal departments. You will ensure accurate order entry, data integrity, and timely communication to production, logistics, merchandising and stores.

Early‑season and spring workloads demand strong Excel skills, organization, and proactive follow‑through. This entry point offers growth into program management with development support.

Qualifications

• Solid Excel skills including lookup functions and basic formulas.
• Proficient in MS Office with strong email and document handling.
• Accurate data entry with attention to detail and organization.
• Experience with order processing and inventory basics.
• Ability to manage multiple tasks with time awareness.
• Comfort working independently and communicating proactively.

Responsibilities

• Process orders and POs accurately and on time, including changes.
• Manage order lines, inventory allocation, and cart/kits.
• Maintain item data: pricing, SKUs, and catalog setup.
• Prepare daily/weekly/seasonal sales reports.
• Maintain shipping tracker and order sheets; support AR investigations.
• Troubleshoot order and reporting issues and identify root causes.
• Coordinate with production, logistics, and merchandising teams.
• Communicate plans and shipping details to teams and stores.
• Document processes; build playbooks and training materials.
• Support the Account Manager and contribute ideas for program development.

Skills

Excel

MS Office

Data entry

Order processing

Inventory management

Time management

Communication

Attention to detail

Independent worker

Proactive communication

Education

High school diploma

Tools

ERP system

Job description

Pay: $50,000 annually, based on experience

About Rainbow Greenhouses

Rainbow Greenhouses supplies national retailers and independent growers across North America with year-round live goods. With over 5 million sq. ft. of greenhouse space in BC and Alberta, we operate advanced, resource-efficient growing systems powered by skilled, hands‑on teams with decades of expertise. Our full-service model supports retailers with consistent quality, availability, and innovative growing solutions. At Rainbow, we grow plants, people, and partnerships with long‑term success in mind.

About the Opportunity

As a member of the Sales team, the Program Coordinator organizes, executes and communicates the details of an assigned outdoor program and acts as the liaison between sales and other internal departments. You keep the program moving — orders entered accurately and on time, product and item data correct, and the right information reaching production, logistics, merchandising and stores before it becomes a problem.

This is not an administrative role — coordinating means being in control of how the work flows. It takes organization, follow‑through, real comfort in Excel, and the confidence to chase things down. Our outdoor season is concentrated into an intense spring window when volumes swing hard and hours extend; the off‑season is steadier. It is also a genuine entry point — several people on our sales team started here and grew into program management, and we will invest in developing you.

What You'll Do

• Process orders and POs accurately and on time — changes, not‑availables and discrepancies
• Manage order lines, inventory allocation, cart recipes/kits and Plant‑line orders
• Maintain item and catalogue data — pricing, SKUs, article setup, signage and labels
• Prepare sales reports (daily, weekly, seasonal, ad hoc) and surface what the numbers show
• Maintain the shipping tracker and order sheets; support inventory and AR investigations
• Troubleshoot order and reporting issues — fix the root cause, not just the symptom
• Liaise with production, logistics, picking and merchandising — flag issues before they land
• Communicate plans, cost/retail changes and shipping details to teams, head office, stores and carriers
• Document processes and records; build playbooks, catalogues and training materials
• Support the Account Manager and contribute ideas to program development
• Any other tasks that may arise.

What You Bring

Must-haves

• Confident, independent Excel — XLOOKUP/VLOOKUP, basic queries, and troubleshooting formulas (assessed in the interview)
• Peak-season availability — early starts and Saturday work through spring
• Proficiency across MS Office — Outlook, Teams, Word, PowerPoint and SharePoint
• Strong organization, multitasking and time management
• Reliable follow-through, initiative and proactive communication
• Strong problem-solving instincts and a sense of urgency — we work with live product
• Accurate data entry and strong attention to detail
• Comfort with ambiguity and a willingness to learn
• High school diploma or equivalent (post‑secondary an asset)

Nice-to-Haves

• Experience in order entry, replenishment, inventory, logistics, warehousing or retail operations
• Experience with an ERP or order management system
• Experience building or maintaining reports in Excel
• Experience in a business with a busy season

Why Join Us

• Real ownership — you control how your program runs day to day
• A genuine entry point into the sales organization, with a clear path into program management
• Supportive leadership and clear expectations
• A workplace built on teamwork, growth, and long-term success
• Investment in your development — we teach you the business

What We Offer

• Competitive wages that reflect your experience and the work you bring
• A genuine growth path within the sales organization
• Flexible benefits for full‑time staff — choose the coverage that works for you
• RRSP matching to help you build toward your future
• Belong to one of Western Canada's largest greenhouses — join a high‑performing team in a fast‑moving environment
• A workplace that's a little greener than most — literally
• A team that takes care in what they grow — plants, people, and opportunities

Note: Incentive programs, benefits, and perks have eligibility requirements.

Our Values – GRIT

At Rainbow Greenhouses, we believe in GRIT — our shared values of Go for it, Rise to the challenge, Improve every day, and Tackle it together. Our team members bring these values to life through consistency, teamwork, and pride in their craft. As a Class 5 Driver, you'll be part of a team that takes ownership and moves fast to get the job done right.

Equal Opportunity Statement

At Rainbow Greenhouses, we are an equal opportunity employer. We recruit, hire, and promote based on qualifications and job requirements, without regard to race, colour, ancestry, place of origin, religion, marital or family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age. We invest in our people and provide the support employees need to succeed and grow with us.