Program Coordinator

The Livingston Homeowners Association (LHOA) is a non-profit organization, professionally managed and maintained to ensure that Livingston community features, amenities, and The Hub facility will continue to be both aesthetically pleasing and conveniently available for the long-term use of its residents. The LHOA also offers many sports, fitness, and recreation programs for all age groups throughout the year.

The Program Coordinator role will be to provide innovative and creative programming for The Hub and its amenities.

Reports to: General Manager

Responsibilities:

1. Research, develop, plan, implement and evaluate registered programs including seasonal and summer day camps, and events to meet the needs of the community.
2. Continue ongoing research/development and analysis of new programs, trends, events, seminars, etc.
3. Community engagement to guide program planning.
4. Schedule appropriate rooms and times for programs and workshops.
5. Obtain feedback from participants of programs.
6. Keep all staff updated on the status of programs and any set up/takedown requirements.
7. Ensure there is sufficient equipment in safe, working order for programs.
8. Purchase supplies and equipment as needed for programs, as approved by GM.
9. Recruit and manage volunteers for programs.
10. Address relevant questions, comments, and concerns of residents in a timely manner.
11. Work within the programs budget, providing expected incomes and expenses monthly.
12. Fundraising/Sponsorship recruitment and partnership development.
13. Locate qualified/certified instructors for all programs.
14. Write, edit, and produce the calendar/brochure of events and activities for distribution to the residents.
15. Maintain the website and social media accounts for the Association along with the Events Coordinator.
16. Respond to on-call inquiries in an appropriate and efficient manner.
17. Provide exceptional customer experience.
18. Role model for and compliant with LHOA’s Health & Safety Program.
19. Other duties as assigned.

Qualifications:

1. Post-secondary education in Recreational Administration, Physical Education, Sports Administration, or related program.
2. Two (2) years’ experience in overseeing social, cultural, recreational programming.
3. Good communication and computer skills paired with a working knowledge of recreation administration programs.
4. Outstanding customer service skills.
5. Provides necessary organization, supervisory, leadership, and motivation to manage office operations.
6. Staff training and supervision experience.
7. Ability to manage multiple tasks and projects.
8. Thoroughness and careful attention to detail.
9. Good oral and written communication.
10. Excellent team player and ability to work in a dynamic office environment.
11. Must be a reliable self-starter, able to make decisions and function with minimum supervision.
12. Current Standard First Aid with CPR Certificate.
13. Successful completion of a criminal record check.

Interested applicants are asked to email a resume and cover letter to the General Manager at resumes@livingstonhub.ca. In addition to your salary expectations, the cover letter must include answers to the following three questions:

1. What work experience and qualifications do you have that makes you an eligible candidate for this role?
2. What is the most creative event, activity, program, or club that you successfully executed?
3. What measures would you implement to ensure that the LHOA programs and workshops provide a top-notch customer experience for our customers?

*Only applications that adhere to the instructions above will be considered for the role.