Program Coordinator

Bookmark this Posting Print Preview | Apply for this Job

Position Details

Position Information

Position Title: Program Coordinator

Who We Are

At BCIT, putting people at the core of everything we do is paramount. This idea is the foundation of BCIT’s People Vision, which describes the Institute’s goals and priorities in respect to our people. In a complex and uncertain world, it’s vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people’s imagination and creativity. With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.

Position Summary

BCIT’s School of Computing and Academic Studies is seeking a temporary, full-time (1.0 FTE) Program Coordinator. This position provides administrative and operational support to programs in the Computer Systems Technology portfolio, which includes day school, part-time studies, and fast-track technology programs. Responsibilities include developing, planning and implementing tasks that directly support education delivery, as well as supporting admissions, program preparation, program administration, financial tracking, marketing, and participation in events and activities within the school.

This position is critical in providing student support in areas related to conflict resolution, registration and status, orientation, marks review, direct entry evaluation and assessment, and Prior Learning Assessment Recognition (PLAR). This position identifies areas for concern before they become problems and assists with devising and implementing solutions to support the continued success of the programs.

Duties & Responsibilities

In conjunction with the administrative team, this position:

• Provides program information to potential students, and internal and external stakeholders.
• Functions as a liaison with the Program Head, faculty, students and other departments to maintain effective departmental communication and collaboration.
• Provides students with a high level of support and customer service to enhance their success within our programs.
• Develops and implements processes for handling student assessments and tracking student transfer credit.
• Tracks students through programs and coordinates the option selection process and co-op activities.
• Coordinates all activities associated with development of courses or programs, including supporting program and curriculum reviews, and creating and processing of program update forms.
• Ensures preparation of course and program planning materials are in place, including support for faculty loading.
• Organizes and invigilates as required, including Prior Learning Assessment Recognition (PLAR) and make-up exams.
• Prepares for and assists with Marks Review Meetings, creating failure reports and collecting sensitive student information.
• Prepares statistical reports and analyzes enrolment trends to make recommendations for developing new courses or making program changes.
• Reviews department timetabling requests, resolves conflicts and suggests alternative options and maintains the department spreadsheet.
• Coordinates the instructor onboarding process in the department and maintains the instructor handbook, ensuring processes and procedures are up-to-date and reflect current Institute policies and procedures.
• Coordinates and issues contracts for curriculum developers, markers, lab proctors, tutors, etc.
• Compiles and reconciles financial data related to program costing, budgets, invoicing and cross-charging.
• Initiates and authorizes department purchases per budget guidelines.
• Maintains list of assets and training equipment used within the department, assists with the annual capital asset inventory count.
• Monitors BCIT website on a regular basis to ensure accuracy and currency of information.
• Coordinates guest speakers for courses and programs, promotes program activities to faculty and students.
• Coordinates and participates in special events that promote program profile and offerings to internal and external clients.
• Schedules and organizes meetings including suitable venues, refreshments, meeting materials, parking facilities and travel arrangements.
• Orders, picks up and maintains office supplies. Ensures office equipment is serviced as necessary. Performs routine office upkeep.
• Provides vacation coverage and administrative support for other areas of the school as required.
• Trains, delegates and supervises auxiliary employees as required.
• Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).
• Undertakes related duties as assigned, consistent with the job grade of this position.

Qualifications

Education

• Completion of specialized training programs of up to two year’s duration, e.g., Diploma of Technology.

Experience

• Two years of general experience plus up to two years’ practical experience in a similar position, preferably in an educational environment.

Software/Computer Application(s) And Expertise

• Demonstrated skills in Microsoft Office applications, Banner, and internet applications, with particular emphasis on the ability to create complex, multifunctional spreadsheets using Excel.

Skills
Communication/Interpersonal Skills:

• Excellent communication, interpersonal, organizational, planning, coordination, prioritization and follow-up skills.
• Demonstrated ability to work both independently and as a team member.
• Strong problem solving, critical thinking and conceptual skills.

Administrative Skills

• Accurate keyboarding skills.
• Project management experience to plan, lead, organize, coordinate and communicate major initiatives involving faculty, staff and students.

Other Skills/Abilities

• Proven ability to meet changing priorities, work to deadlines and make responsible decisions while maintaining high levels of customer service.
• Ability to speak to large groups and to take the initiative in identifying problems and possible solutions.

Benefits – Why You’d Love Working With Us

• Competitive pay
• Minimum of fifteen days of vacation prorated per year
• Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $325 if eligible!
• Defined benefit pension plan with employer contributions
• Professional Development funds and resources
• Access to most BCIT Flexible Learning courses free of charge
• Wellness and Employee Assistance programs
• Complimentary membership with free access to the Fitness Centre, Gymnasium, and more

BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Persons with disabilities who require accommodation for any part of the application or hiring process should contact RecruitmentAssistant@bcit.ca. Please note that all applications must be submitted via the careers page portal. Email applications will not be accepted.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).

Salary Range: Salary Grade 7: $59,214 - $64,490 per annum.

Position Details

Posting Category: Administration
Department: 2 SOCAS Computing & TPP
Campus Location: Downtown campus
Bargaining Unit: BCGEU Support Staff
Job Status: Temporary Full-Time/Part-Time: Full-Time
Number of Vacancies: 1
Anticipated Start Date: 05/19/2025
Anticipated End Date: 12/17/2025

Competition Information

Competition Number: 25B551
Competition Open Date: 04/12/2025
Competition Close Date: 04/26/2025
Open Until Filled? No

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents