Program Clerk - Specialty Services

Canadian Blood Services; Winnipeg; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

Canadian Blood Services is seeking a Regular Part-Time Program Clerk - Specialty Services to provide administrative support for Apheresis services. The role involves managing donor appointments and ensuring compliance with regulatory standards. Join a mission-driven team committed to making a difference in the lives of many by supporting safe blood donation.

Benefits

Paid vacation pro-rated

Comprehensive health, dental, and vision benefits

Defined benefit pension plan

Employee discounts and wellness program

Qualifications

• Completion of a secondary school program is required.
• Minimum of one year related work experience preferred.
• Experience in Recruitment or Sales is an asset.

Responsibilities

• Manage and book donor appointments for the Apheresis program.
• Provide clerical support and assist in the delivery of donor clinics.
• Support Donor Relations and Collections teams as needed.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Attention to detail

Education

Completion of secondary school program

One year related work experience

Tools

Microsoft Word

Microsoft Excel

Sharepoint

Microsoft Teams

Job description

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Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances

Job category: Administrative

Job posting ID: 7384

Employment status: Regular part-time

Position's anticipated start date: 2025-07-07

Possible schedule/FTE: 0.6

Classification: MGEU

Salary/Rate of pay: $22.0700

Application deadline: 2025-06-26

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.
  
  
  

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.
  
  
  

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role:

Canadian Blood Service is looking for a Regular Part-Time Program Clerk - Specialty Services to join our dynamic Donor Relations and Collections West Team.

You will be responsible to provide ongoing support for specialty services including Apheresis platelets and Plasma for the Donor Relations and Collections teams. The Program Clerk – Specialty Services provides this support in accordance with all regulatory requirements and Canadian Blood Services policies, procedures and practices.

Formula for success:

• Drawing on your knowledge and experience, you will provide a variety of clerical support, and assist in the delivery of successful Apheresis donor clinics through recruitment and booking donors.
• Leveraging your excellent customer service skills, you will be responsible for managing/booking donor appointments for the Apheresis program.
• Utilizing your organizational skills and attention to detail, you will provide ongoing support for Donor Relations and Collections and general administrative assistance in Specialty Services areas
• Other related duties as required
  
  
  

Desired education and skills:

• Completion of a secondary school program
• Minimum of one year related work experience or equivalent combination of education and experience
• Experience in Recruitment or Sales would be an asset
• Effective communication and interpersonal skills, being able to exercise sound judgement, tact and discretion when dealing with others
• Ability to develop and maintain professional working relationships with departmental staff, management, and donors.
• Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines
• Proficiency in the use of personal computers within a Windows operating system using Microsoft Word, Excel, Sharepoint and Teams
  
  
  

What we offer you:

• Percentage in lieu for Paid Holidays.
• Paid Vacation pro-rated.
• Comprehensive group health, dental and vision benefits for you and your family.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.
  
  
  

What you can expect:

• This role will work in a hybrid environment with requirements to be onsite at 777 William Ave, Winnipeg, Manitoba 40 % of the time.
• Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.)
  
  
  

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Biotechnology Research

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