Program Clerk (Clerk 3)

Province of Nova Scotia; New Glasgow; On-site; CAD 42,000 - 47,000; Full time

Benefits offered by this job

Career development

Engaging workplace

Countless career paths

Job summary

Province of Nova Scotia, Housing Services, seeks a Program Clerk to support confidential programs with administrative, clerical and financial duties. You will handle invoice payments, process client applications, perform data entry, and assist the public with program information.

The role requires strong communication, independent work and teamwork, plus experience with word processing, spreadsheets and databases. A reliable team player who can adapt to office environments is essential.

Qualifications

• Minimum four years of related experience.
• Knowledge of bookkeeping and general accounting procedures.
• Proficient in word processing, typing, filing and data entry.
• Working knowledge of spreadsheets and databases.
• Familiar with Housing Services policies and procedures.
• Excellent communication and client service skills.

Responsibilities

• Process payments for invoices in the region following policies.
• Process client applications and perform data entry and filing.
• Provide program information to clients and the public.
• Collaborate with department staff to deliver services.
• Provide reception and clerical backup at the District Office.

Skills

Bookkeeping

Data entry

Client service

Microsoft Teams

Word processing

Spreadsheets

Databases

Communication

Education

Bachelor's degree in related field

Related 2-year diploma + 2 years experience

Related 1-year diploma + 3 years experience

Tools

Word processing software

Spreadsheets

Databases

Job description

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Closing Date:18-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Department of Growth, Development and Defence Industries drives economic growth and productivity by creating the conditions for communities, businesses and households to thrive. The Department works with key partners to foster a dynamic environment that supports housing innovation and sector development, providing the necessary solutions to grow our population and economy.

The Department is also responsible for ensuring the availability of safe, suitable, and affordable housing for all Nova Scotians. Our work involves making strategic investments, leveraging new funding, and building on critical partnerships to help further position ourselves to meet current and future housing challenges.

About Our Opportunity

Under the general supervision of the Program Manager, the Program Clerk contributes to the efficient delivery of confidential programs offered by Housing Services by providing a range of administrative, clerical and financial support services.

Primary Accountabilities

A few of your key responsibilities will include:

• accurate processing of payments for all invoices for the regions while adhering to established policies and procedures
• processing client applications, performing data entry, and maintaining files and systems
• providing assistance and general program information to clients and the general public
• working in partnership with departmental employees in the effective delivery of services

You will also provide general office reception and back-up to other clerical staff within the District Office.

Qualifications and Experience

You have at least four (4) years of related experience. An equivalent combination of education, training, and experience will be considered.

You have a working knowledge of bookkeeping, general accounting procedures, as well as accurate word processing, typing, filing and data entry skills. You also have a working knowledge of word processing software and systems, spreadsheets, and databases. You should have a good working knowledge of the policies, procedures, practices, and services offered by Housing Services.

You must possess excellent communication and client service skills and have a proven ability to effectively deal with people in person, by phone and through online collaboration tools, including Microsoft Teams and other virtual meeting platforms. Strong organizational skills and your ability to work independently as well as be an effective team player are essential to your success in this role.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:

• A completed related bachelor's degree
• A completed related 2-year diploma and two (2) years of experience
• A completed related 1-year diploma and three(3) years of experience.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, Benefits for government employees .

Working Conditions

Your typical work week is 35 hours with 7 hour days. Work is performed in an office environment. Occasionally, you may need to move or lift objects such as boxes or files. You will have daily contact with the public, staff, various Government Departments, as well as other local Agencies and Institutions.

Additional Information

This position requires employment screening consistent with the Canada Revenue Agency’s security requirements for roles that access CRA data under a data-sharing agreement. Candidates progressing to an offer must complete both a Criminal Record Check and a Financial Credit Check.

What We Offer

• Career Development, where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths

Pay Grade: CL 18

Salary Range: $1,848.39- $2,068.11Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act.If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. Where required, candidates must provide proof that they are legally entitled to work in Canada. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [e-mail] .