Program / Business Analyst - SAP

Sailun Tire Americas Inc.; Ontario; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company, Sailun Tire Americas, seeks a skilled SAP Support Specialist to provide functional and technical support for SAP systems. This role involves managing daily support operations, translating business requirements into IT solutions, and overseeing project implementations. Applicants should have over 7 years of SAP experience, ideally possessing a bachelor's degree in a related field. Join a diverse team dedicated to excellence in IT and project management.

Qualifications

• 7+ years of SAP implementation and support experience.
• 3+ full life cycle SAP system implementation project experience.
• Ability to communicate in Chinese Mandarin is preferred.

Responsibilities

• Provide daily support for SAP applications through incidents and change requests.
• Facilitate meetings to collect business requirements and translate them into IT solutions.
• Design and configure SAP SD/MM/FI/CO solutions ensuring integration.

Skills

SAP ECC6.0

S/4HANA

Supply Chain Management

Business analysis

Technical application support

Education

Bachelor’s degree in computer science

Bachelor’s degree in Information Technology

Bachelor’s degree in Business Administration

Job description

Direct message the job poster from Sailun Tire Americas

Summary / Objective

Reporting to the SAP Program Lead, this role will provide daily support both functional and technical for the business teams and engage business partners to identify issues, collect business requirements, and propose solutions.

Essential Functions

• Daily AMS support through incidents / change request process.
• Facilitate meetings / discussions with business teams to collect business requirements. Translate business requirements into appropriate IT solutions within internal SAP and critical non-SAP business applications.
• Design, customize, configure and test SAP SD / MM / FI / CO solutions while ensuring integration with other functional modules.
• Act as liaison for troubleshooting : investigate, analyze, and solve software problems within SAP and other business critical applications (e.g., B2B portal, EDI, etc.).
• Proactively identify and propose business processes and / or system enhancements.
• System integration support for Portal / Interfaces, BI and other systems that may connect with SAP.
• Identify gaps, issues and workaround solutions.
• Design complex SAP related enhancements and / or extensions.
• Create functional specs for detail design logic and testing. Conduct UAT with business users.
• Engage in multiple, concurrent projects.

Skills and Qualifications

• Strong experience with SAP ECC6.0 and S / 4HANA in SD / MM, Supply Chain Management, FI / CO.
• Strong cross-functional knowledge of SAP modules.
• Ability to independently lead end-to-end implementation projects.
• Ability to read code and debug programs with developers.
• 3+ full life cycle SAP system implementation project experience.

Travel

• None

Required Education and Experience

• Bachelor’s degree in computer science, Information Technology, Business Administration, or related field.
• 7+ years of SAP system implementation and support experience, configuration experience.
• Experience in providing business analysis and technical application support.
• Preference for individuals with the ability to communicate in Chinese Mandarin.

Sailun Tire Americas is an equal-opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process.

Thank you for your interest in Sailun Tire. We thank all applicants for applying; however, only those chosen will be contacted by our Recruitment Team.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Project Management