Program Assistant - Reaching Home Division

Good Shepherd Hamilton & Toronto; Oakville; On-site; CAD 40,000 - 55,000; Full time

Job summary

A community-focused organization in Ontario seeks a Program Assistant for their Reaching Home Division. The role involves providing support in an emergency shelter setting including receptionist duties and clerical tasks, requiring post-secondary education and strong communication skills. Join our team to make a positive impact on diverse families in need while working in a supportive environment with opportunities for professional development.

Benefits

Extended Health Benefits

Opportunities for continuing education

Positive work environment

Recognition programs

Employee Assistance Program (EAP)

Qualifications

• Minimum 1 year of related experience required.
• Fluency in a second language is an asset.
• CPR certification or willingness to obtain it.

Responsibilities

• Provide receptionist duties and basic clerical support.
• Assist with determining program eligibility using an assessment tool.
• Maintain cleanliness and participate in safety programs.

Skills

Communication

Clerical support

Flexibility

Adaptability

Education

Post-secondary education in Social / Community field

Tools

Microsoft Office

HIFIS

EMHware database

Job description

Hours: 37.5 hours per week. Shifts are Monday to Friday (9:00am-5:00pm) with one late shift (11:00am-7:00pm) per week on a set schedule. Some flexibility in work hours may be required.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website.

This opportunity is with our Good Shepherd - Reaching Home Division

How You Will Make An Impact

With a demonstrated commitment to the values of availability, flexibility, adaptability, hospitality, and dignity, the Program Assistant will work in an emergency shelter setting serving families from diverse backgrounds and experiences.

• Provide receptionist duties for the program, answering phones and doors, greeting and directing service-users and visitors as the first point of contact.
• Provide basic clerical support such as data entry, record keeping, filing, maintaining program inventory and supplies, sending emails, and following up on maintenance requests and work orders.
• Assist Reaching Home Division programs with determining program eligibility using an assessment tool.
• Maintain cleanliness of storage areas and common spaces.
• Work primarily in the office, with opportunities for community visits to purchase supplies, drop off items, or pick up donations.
• Willing and able to assist with all aspects of program operation in a hands-on capacity.
• Ability to work independently and collaboratively within an interdisciplinary team.
• Communicate in a calm, welcoming, and professional manner to preserve the dignity of all people.
• Participate in Good Shepherd's Health and Safety programs, procedures, and work in compliance with the Occupational Health and Safety Act to minimize risks.

What You Will Bring To Our Team

• Post-secondary education in Social / Community (or related) field is required.
• Minimum 1-year related experience.
• Proficiency in Microsoft Office and strong communication skills.
• Experience with HIFIS or EMHware database is an asset.
• Fluency in a second language is an asset.
• CPR certification or willingness to obtain it.
• Valid G license required.
• Commitment to anti-racist/anti-oppressive practices and to the mission and values of Good Shepherd.
• Understanding of workplace health and safety practices and legislation.

What We Offer

• Supportive team that values community service.
• Opportunities for continuing education and professional development.
• Recognition programs, self-care supports, and Employee Assistance Program (EAP).
• Positive and encouraging work environment.
• Extended Health Benefits.

Join our team and help us provide hope and support to those in need.

Good Shepherd is an equal opportunity employer committed to diversity and inclusion. Accommodations are available upon request during the application process. For assistance, contact Human Resources. Our COVID-19 vaccination policy is mandatory, with accommodations provided where appropriate.

Job Posted by ApplicantPro