Program Assistant (PA-1126-T)

New-Path-Youth-and-Family-Services; Barrie; On-site; CAD 40,000 - 42,000; Full time

Job summary

New Path Youth and Family Services in Barrie is seeking a Program Assistant to provide administrative support in a fast-paced Clinical Services office. The role requires travel to Collingwood 1 day bi-weekly and a 35-hour work week for a temporary replacement assignment.

The position offers an hourly rate of CAD 28.71–30.24, with start and end dates as specified. Fusion of office duties, data management, and client confidentiality are key aspects of the job.

Qualifications

• High School Diploma with related administrative training.
• Minimum of 3-5 years' professional office experience.
• Demonstrated experience managing confidential client information.

Responsibilities

• Creates a welcoming environment for clients, families, employees and the public.
• Maintains agency files, data entry, case records and confidential files with accuracy.
• Assists staff with administrative procedures and office supplies.
• Provides data management support; runs reports and data entry as required.
• Retrieves information from client files as required.
• Performs other duties and responsibilities as required.

Skills

Confidentiality

Data entry

Education

High School Diploma with admin training

Tools

Microsoft Office

Database systems

Job description

TITLE: Program Assistant

RESPONSIBLE TO: Program Assistant Supervisor

LOCATION: Barrie (299 Lakeshore) with travel to Collingwood 1 day bi-weekly

PROGRAM: Clinical Services

POSITION TYPE: Temporary, Full-Time HOURS OF WORK: 35 hours per week

UNIONIZED POSITION: OPSEU Local #332

COMPENSATION: $28.71 - $30.24 per hour

EFFECTIVE DATE: November 30, 2026 - May 28, 2027

REASON FOR RECRUITMENT: Temporary Replacement

INTRODUCTION:

New Path Youth and Family Services is an accredited children's mental health agency providing a range of compassionate, innovative and accessible services for children, youth and their families throughout Simcoe County. New Path respectfully acknowledges we are situated on the traditional land of the Anishinaabeg people which include the Odawa, Ojibwe, and Pottawatomi Nations collectively known as the Three Fires Confederacy.

PURPOSE OF POSITION:

Provides administrative support to the team in a fast-paced environment and ensures the efficient operation of the office and all of its activities.

WHY JOIN OUR TEAM?

We want all staff to feel safe, valued and a sense of belonging. We are proud to offer:

• Employee and Family Assistance Program - provides short-term counselling, wellness resources, perks and free virtual fitness programs
• Continuous professional development and career opportunities
• Over 10+ committees where staff, youth and families can join and partner to co-develop projects, processes and services that impact or interest them which directly contributes to our culture of inclusion and engagement.

JOB DUTIES AND RESPONSIBILITIES:

1. Creates a welcoming and friendly environment for clients, families, employees and the public.
2. Maintains agency files including typing where necessary for all agency files, including data entry, case records, program goals, general correspondence files and other client files paying particular attention to accuracy and confidentiality.
3. Assists staff with administrative procedures as required, such as providing forms and office supplies and instructing and assisting in the use of office equipment.
4. Provides data management support; monitors data files and follows up on missing data or data not consistent with program procedures; runs reports, completes data entry as required.
5. Retrieves information from client files as required.
6. Perform any other duties and responsibilities as required.

QUALIFICATIONS:

1. High School Diploma with related administrative training.
2. Minimum of 3-5 years' professional experience in an office setting.
3. Demonstrated experience managing confidential client information.

SKILLS AND ABILITIES

1. Youth and family focused; provides client and family centered approach to care.
2. Embraces and advocates for youth and family engagement practices.
3. Aligns own behavior with the values, needs, priorities and goals of the organization.
4. Takes personal responsibility for enhancing individual and team performance by promoting cooperation and commitment.
5. Approaches problems from a solution and strengths-based perspective by reviewing the viable alternatives and the best course of action.
6. Recognizes, initiates and adapts to changing conditions and situations in the workplace.
7. Demonstrates awareness for the backgrounds, values, beliefs and traditions of staff, clients, families and communities we serve.
8. Continuously assesses and challenges assumptions, personal unconscious bias and commits to understanding diverse perspectives, experiences and their intersectionality.
9. Commits to ongoing training to build the knowledge, awareness and skills that contribute to creating a culturally safe environment for staff, clients and families.
10. Competency and effective use of database and Microsoft Office systems.
11. Confident, articulate and professional when communicating verbally and in writing.
12. French Language is an asset.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

1. Some evening hours may be required.
2. Work from home opportunities for up to 14 hours per month.
3. Willingness to travel to other agency offices using personal vehicle. Must have a valid driver's license with minimum G2.
4. Prolonged periods of sitting at a desk and working on a computer.
5. Must be able to lift up to 20 pounds at a time.

Full duties, responsibilities and qualifications for this position are as per the Program Assistant Job Description.

This is a temporary position with an anticipated end date. While every effort will be made to maintain the assignment for its full duration, New Path reserves the right to end the temporary assignment earlier than expected. In such case, employees will receive a minimum of two (2) weeks' written notice, or pay in lieu of notice, in accordance with applicable employment standards legislation.

New Path Youth and Family Services is motivated to build a team that reflects the diversity of the community we serve. We encourage applications from all equity seeking groups and are committed to creating an inclusive environment rich with a variety of experiences and perspectives.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, New Path Youth and Family Services will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.