Clinical Programs Manager

Community Counselling; North Bay; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

HCSA (Health Care Spending Account)

EAP (Employee Assistance Program)

Pension plan

Vacation & personal leave

Job summary

Community Counselling Centre of Nipissing seeks a Clinical Programs Manager to lead Developmental Services programs and counselling operations in North Bay. You will supervise staff, coordinate clinical services, and ensure data-driven decision-making across funding streams.

The role requires strong clinical supervision, program oversight, and collaboration with community partners to improve outcomes for individuals and families in the Nipissing District.

Qualifications

• Master’s degree in Social Work, Counselling Psychology, Psychotherapy, or related field with registration eligibility.
• Three years of clinical supervision/leadership in Developmental Services or related settings.
• Five years of direct clinical practice and experience with developmental disabilities.

Responsibilities

• Provide leadership, supervision, and oversight across Developmental Services programs and related initiatives.
• Coordinate data collection, performance reporting, and outcomes monitoring.
• Collaborate with families, agencies, and multidisciplinary teams to enhance service integration.

Skills

Clinical supervision

Leadership

Data coordination

Stakeholder collaboration

Education

Master’s degree in Social Work or related field

OCSWSSW/CRPO registration (or eligible)

Tools

Clinical databases

Data reporting tools

Job description

Clinical Programs Manager

North Bay | Full-Time, Permanent | Salary Range: $80,000 - $100,000 | In-Person

About Community Counselling Centre of Nipissing

The Community Counselling Centre of Nipissing is a fully accredited, non-profit organization dedicated to empowering individuals, couples, and families through professional counselling services and community programs. Our mission is to strengthen the ability of those in the Nipissing area to reach their full potential by providing compassionate, client-centered support. We offer a wide range of services, including addiction counselling, developmental support, trauma and abuse recovery, employee and family assistance programs, and public education initiatives. Committed to inclusiveness, equity, self-determination, and anti-oppression, we strive to create a safe and supportive space for all. By joining our team, you will be part of a dedicated group of professionals making a meaningful impact in the community, helping individuals and families navigate life's challenges with dignity and respect.

Position

The Clinical Programs Manager, will provide leadership, supervision, and oversight across Developmental Services programs, counselling services, the ReKnew Partner Assault Response (PAR) Program, administrative support functions, and data coordination activities as well as other duties as assigned. The successful candidate will bring strong clinical expertise, demonstrated leadership experience, and a solid background in Developmental Services, including supporting individuals with developmental disabilities and collaborating with families, community agencies, and multidisciplinary teams. This position will also provide clinical supervision and oversight to registered professionals periodically.

You will provide strong clinical supervision and exercise sound ethical judgment in managing client risk, supporting quality service planning, overseeing service data and performance reporting, engaging with community service partners, and meeting performance targets across multiple funding streams. The Programs Manager will play a key role in monitoring program outcomes, data integrity, service trends, and funder reporting requirements to support informed decision-making and continuous service improvement.

In collaboration with program staff, you will support quality assurance and continuous quality improvement measures within you assigned programs, including monitoring service quality, supporting compliance with regulatory and accreditation requirements, and promoting evidence-informed practices. Strong proficiency in clinical data systems, data analysis, and performance measurement is essential.

The ideal candidate will possess a thorough understanding of person-centered practices, developmental disability services, community-based supports, and evidence-informed intervention approaches, with the ability to foster collaborative relationships that enhance client outcomes and service integration across multiple program areas.

This position requires flexibility to work one (1) to two (2) evenings per week as required to accommodate program, staff, and client service needs.

If you're a passionate leader ready to inspire change, support staff, and shape community care, we invite you to bring your expertise to our progressive and purpose-driven organization.

What We Offer

• Competitive salary of $80,000 - $100,000, commensurate with experience and qualifications.
• Comprehensive health, dental, and vision benefits package.
• Health Care Spending Account (HCSA).
• Employer-paid Employee Assistance Program (EAP).
• Membership in a defined benefit pension plan.
• Generous paid vacation and personal leave provisions.
• Free parking.
• Ongoing professional development and training opportunities.
• Supportive, collaborative, and mission-driven work environment.
• Opportunity to provide leadership and make a meaningful impact in the Developmental Services and community mental health sectors.
• Meaningful work that strengthens the well-being of individuals, families, and communities across the Nipissing District.

Essential Qualifications

• Master's degree in Social Work, Counselling Psychology, Psychotherapy, or a closely related clinically focused field; or a Bachelor of Social Work (BSW) with eligibility for and active registration in the Social Worker class with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
• Registered and in good standing with a relevant Ontario regulatory body that aligns with their education and scope of practice (e.g., OCSWSSW or CRPO).
• A minimum of three (3) years of experience providing clinical supervision and leadership within Developmental Services, mental health, addictions, or related community service settings.
• A minimum of five (5) years of direct clinical practice.
• Demonstrated clinical experience in Developmental Services, including supporting individuals with developmental disabilities and their families. Experience in counselling, mental health, addictions, trauma, or related community-based services is preferred.
• Experience overseeing multiple community-based programs, including Developmental Services, counselling, violence prevention/intervention programs, or related human services programs.
• Demonstrated experience overseeing clinical, program, or service data, including performance monitoring, outcome measurement, reporting, and data-informed decision-making.
• Strong proficiency with clinical databases, data management systems, reporting tools, and the analysis and interpretation of service metrics.
• Demonstrated competence in staff supervision.
• Strong knowledge of clinical best practices, trauma-informed care, person-centered planning, and treatment modalities (e.g., CBT, DBT, Solution Focused Therapy, Motivational Interviewing, etc.).
• Demonstrated experience supporting quality assurance, compliance monitoring, program evaluation, and continuous quality improvement initiatives within Developmental Services programs.
• Strong knowledge of developmental disability services and applicable legislation, regulations, and best practices within the Developmental Services sector.
• Proven track record in managing change, fostering innovation, and guiding teams through complex service transformations.
• Ability to build effective relationships with stakeholders and work collaboratively across sectors.
• Familiarity with community partners and a deep understanding of the Nipissing area.
• Knowledge of community agencies and experience fostering inter-agency collaborations.
• Excellent communication, leadership, and organizational skills.
• Flexibility to work one (1) to two (2) evenings per week as required.
• Valid Ontario Class G Driver's Licence and access to a reliable vehicle, with a satisfactory driver's abstract.
• Bilingualism (English/French) is an asset.

4:00 p.m. on Friday, August 7, 2026

We thank all applicants for their interest; however, only those selected for an interview will be contacted.