Program Assistant (PA-1026-FT) *INTERNAL POSTING*

New Path Youth & Family Services; Barrie; Hybrid; CAD 40,000 - 42,000; Full time

Benefits offered by this job

Work from home options

Job summary

New Path Youth and Family Services in Barrie, Ontario, is seeking a Program Assistant to support Clinical Services. The role is 35 hours per week, permanent full-time, with a wage of $28.71–$30.24 per hour.

The position requires a high school diploma with administrative training and 3–5 years of experience in an office setting, including confidential data handling. Some evening hours and light travel may be needed.

Qualifications

• High School Diploma with related administrative training.
• Minimum of 3-5 years' professional experience in an office setting.
• Demonstrated experience managing confidential client information.

Responsibilities

• Creates a welcoming and friendly environment for clients, families, employees and the public.
• Maintains agency files including typing where necessary for all agency files, including data entry, case records, program goals, general correspondence files and other client files paying particular attention to accuracy and confidentiality.
• Assists staff with administrative procedures as required, such as providing forms and office supplies and instructing and assisting in the use of office equipment.
• Provides data management support; monitors data files and follows up on missing data or data not consistent with program procedures; runs reports, completes data entry as required.
• Retrieves information from client files as required.
• Performs any other duties and responsibilities as required.

Skills

Youth-focused care

Family engagement

Confidentiality

Microsoft Office

Education

High School Diploma with administrative training

Tools

Database familiarity

Microsoft Office

Job description

RESPONSIBLE TO

Program Assistant Supervisor

TITLE

Program Assistant

LOCATION

Barrie (299 Lakeshore)

JOB NUMBER

PA-1026-FT

PROGRAM

Clinical Services

POSTED ON

October 16, 2026

POSITION TYPE

Permanent, Full-Time

HOURS OF WORK

35 hours per week

UNIONIZED POSITION

OPSEU Local #332

COMPENSATION

$28.71 - $30.24 per hour

EFFECTIVE DATE

As soon as possible

REASON FOR RECRUITMENT

Replacement

INTRODUCTION

New Path Youth and Family Services is an accredited children's mental health agency providing a range of compassionate, innovative and accessible services for children, youth and their families throughout Simcoe County. New Path respectfully acknowledges we are situated on the traditional land of the Anishinaabeg people which include the Odawa, Ojibwe, and Pottawatomi Nations collectively known as the Three Fires Confederacy.

PURPOSE OF POSITION

• Creates a welcoming and friendly environment for clients, families, employees and the public.
• Maintains agency files including typing where necessary for all agency files, including data entry, case records, program goals, general correspondence files and other client files paying particular attention to accuracy and confidentiality.
• Assists staff with administrative procedures as required, such as providing forms and office supplies and instructing and assisting in the use of office equipment.
• Provides data management support ; monitors data files and follows up on missing data or data not consistent with program procedures; runs reports, completes data entry as required.
• Retrieves information from client files as required.
• Performs any other duties and responsibilities as required.

QUALIFICATIONS

• High School Diploma with related administrative training.
• Minimum of 3-5 years' professional experience in an office setting.
• Demonstrated experience managing confidential client information.

SKILLS AND ABILITIES

• Youth and family focused; provides client and family centered approach to care.
• Embraces and advocates for youth and family engagement (https://www.cymha.ca/en/projects/engagement.aspx) practices.
• Aligns own behavior with the values, needs, priorities and goals of the organization.
• Takes personal responsibility for enhancing individual and team performance by promoting cooperation and commitment.
• Approaches problems from a solution and strengths-based perspective by reviewing the viable alternatives and the best course of action.
• Recognizes, initiates and adapts to changing conditions and situations in the workplace.
• Demonstrates awareness for the backgrounds, values, beliefs and traditions of staff, clients, families and communities we serve.
• Continuously assesses and challenges assumptions, personal unconscious bias and commits to understanding diverse perspectives, experiences and their intersectionality.
• Commits to ongoing training to build the knowledge, awareness and skills that contribute to creating a culturally safe environment for staff, clients and families.
• Competency and effective use of database and Microsoft Office systems.
• Confident, articulate and professional when communicating verbally and in writing.
• French Language is an asset.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Some evening hours may be required.
• Work from home opportunities for up to 14 hours per month.
• Willingness to travel to other agency offices using personal vehicle. Must have a valid driver's license with minimum G2.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at a time.

Full duties, responsibilities and qualifications for this position are as per the program Assistant Job Description.

ABOUT US

New Path Youth and Family Services is motivated to build a team that reflects the diversity of the community we serve. We encourage applications from all equity seeking groups and are committed to creating an inclusive environment rich with a variety of experiences and perspectives.

ACCESSIBILITY STATEMENT

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, New Path Youth and Family Services will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.