Program Assistant - Mental Health & Substance Use

Vancouver Coastal Health; Sechelt, Area B (Halfmoon Bay); On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking health organization as a Program Assistant in Mental Health and Substance Use. In this vital role, you'll collaborate with an interdisciplinary team to provide essential administrative support, manage client interactions, and ensure the smooth operation of mental health services. Your contributions will help enhance the well-being of individuals in the community, making a meaningful impact in their lives. With a commitment to employee wellness and professional development, this innovative firm offers a supportive environment where you can thrive. If you're passionate about mental health and eager to make a difference, this opportunity is perfect for you.

Benefits

Comprehensive health benefits package

Employer-paid training

Wellness supports

Recognition programs

Exclusive discounts for staff

Qualifications

• Grade 12 and Medical Office Assistant program required.
• 1 year of experience in mental health or equivalent education.

Responsibilities

• Provide administrative support to the mental health team.
• Assist with client appointments and maintain charts.

Skills

Administrative Support

Client Communication

Medical Terminology

Data Compilation

Organizational Skills

Typing Speed (50 w.p.m.)

Education

Grade 12

Medical Office Assistant Program

Tools

Relevant Software

Job description

Salary Details

The salary range for this position is CAD $24.76/Hr. - CAD $26.38/Hr.

Job Summary

Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use! Vancouver Coastal Health is looking for a Program Assistant to join the Sunshine Coast Mental Health team in Sechelt, B.C. Apply today to join our team!

As a Program Assistant in Mental Health and Substance Use with VCH, you will:

• Work as part of an interdisciplinary team to provide administrative program support.
• Assist in the processing of referral requests; acts as a receptionist; arranges appointments and maintains and monitors client charts.
• Checks staff mileage expenses/travel claims, gathers and compiles statistical information, provides transcription services, word processes a variety of documents and correspondence, receives incoming/outgoing material, maintains inventory of program supplies, prepares program information packages, attends meetings and takes minutes, performs a variety of clerical duties, and engages in on-going team planning and program improvement.

Qualifications

Education & Experience

• Grade 12 and an approved Medical Office Assistant program.
• One (1) year of recent related experience in a mental health and substance use worksite, or equivalent combination of education, experience, and training.

Knowledge & Abilities

• Knowledge of office practices and procedures.
• Knowledge of program policies and procedures.
• Knowledge of and proficiency in relevant software.
• Knowledge of medical terminology.
• Ability to keyboard 50 w.p.m.
• Ability to be sensitive, tactful and diplomatic with clients and the public.
• Ability to work with clients living with mental illness and/or substance use.
• Ability to communicate effectively both verbally and in writing.
• Ability to work effectively with others.
• Ability to organize and prioritize work.
• Ability to perform relevant calculations.
• Ability to compile information.
• Ability to work with frequent interruptions.
• Ability to take initiative.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
• Grow your career with employer-paid training and leadership development opportunities.
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
• Award-winning recognition programs to honour staff, medical staff and volunteers.
• Access to exclusive discount offers and deals for VCH staff.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.

Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.

Thank you for your interest in Vancouver Coastal Health.