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Program Assistant & Assistant to the Director

Simon Fraser University

Vancouver

On-site

CAD 52,000 - 62,000

Full time

3 days ago
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Job summary

Simon Fraser University is seeking a Program Assistant & Assistant to the Director within the Faculty of Arts & Social Sciences. This role involves critical administrative support, requiring discretion and strong organizational skills. The successful candidate will have a balanced approach to service in a fast-paced academic environment, along with proficiency in relevant applications.

Benefits

3 weeks’ vacation (prorated for first year)
Hybrid work options for eligible roles
On-campus tuition waiver for employees and immediate family

Qualifications

  • Three years of experience preferred, combining education and experience acceptable.
  • Training in administrative applications required.
  • Knowledge of university regulations is an asset.

Responsibilities

  • Provide secretarial and administrative support to the Director and Program Chairs.
  • Respond to inquiries and maintain student records.
  • Prepare documentation and assist with academic scheduling.

Skills

Knowledge of university policies and regulations
Proficiency in Word
Proficiency in Excel
Database applications
Internet tools
Ability to manage high work volumes
Work independently
Meet deadlines

Education

High school graduation plus one year of post-secondary education

Tools

Enterprise information systems (e.g., SIMS)

Job description

Program Assistant & Assistant to the Director

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Union / Affiliation : C.U.P.E. Local 3338

Pay range : $2,017.59 to $2,283.96 bi-weekly

SFU Department Descr : Faculty of Arts & Social Sciences - Urban Studies

Position Grade : 7

of openings : 1

Biweekly Hours : 70

About SFU

Simon Fraser University is a leading research university dedicated to creating an inclusive and sustainable future. Our purpose is to generate and connect knowledge, learning, and community for meaningful impact. We foster excellence, innovation, belonging, and community in all our endeavors.

About the Urban Studies Program

Located at the downtown Vancouver campus, the Urban Studies Program explores urban life and development, offering graduate and undergraduate programs that prepare students to understand urbanization, promote sustainable cities, and engage in public policy and planning. Our faculty and students collaborate across disciplines and engage with communities to produce impactful research and foster informed public discourse.

Role Overview

The Program Assistant / Assistant to the Director provides secretarial and administrative support to the Director of Urban Studies, Program Chairs, and the Manager of Academic and Administrative Services. Responsibilities include responding to inquiries, maintaining student records, preparing documentation, supporting curriculum changes, and assisting with academic scheduling. The role requires discretion, organization, and a service-oriented approach in a fast-paced academic environment.

Qualifications

High school graduation plus one year of post-secondary education or equivalent, including training in administrative applications. Three years of experience are preferred. An equivalent combination of education and experience is acceptable.

  • Knowledge of university policies and regulations.
  • Proficiency in Word, Excel, database applications, and internet tools at an intermediate level.
  • Experience with enterprise information systems (e.g., SIMS).
  • Ability to manage high work volumes, work independently, and meet deadlines.

What We Offer

We support our employees with a healthy work-life balance, professional growth, and a respectful workplace. Benefits include :

  • 3 weeks’ vacation (prorated for first year)
  • Hybrid work options for eligible roles
  • On-campus tuition waiver for employees and immediate family

Additional Information

Starting salary is at the first step of the range for external candidates. Please include your cover letter and resume as one attachment. SFU is an equity employer and encourages applications from diverse backgrounds. Accommodations are available upon request via [emailprotected] .

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Administrative
  • Industry : Higher Education

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