Program Assistant

cmhapeel; Brampton; On-site; CAD 44,000 - 51,000; Full time

Benefits offered by this job

HOOPP Pension Plan

Employee Family Assistance Plan

Extended health benefits

Dental benefits

4 weeks vacation

18 sick days + 2 flexible days

Job summary

CMHA Peel Dufferin, based in Brampton, seeks a full-time Program Assistant for the HART Brampton hub. The role is on-site at the 10 Peel Centre Drive location and supports front desk coverage, client interaction, and coordination with a multi-disciplinary team.

The ideal candidate holds a post-secondary diploma in Business/Office Administration with 3+ years of experience in office administration, preferably in the nonprofit sector, and strong collaboration skills.

Qualifications

• Post-secondary diploma in Business/Office Administration is required.
• Minimum 3 years of office administration experience.
• Superior knowledge and understanding of administrative role supporting large multi-disciplinary teams.
• Experience working in the non-profit sector is an asset.
• Ability to travel within and around Peel Region and Dufferin County.
• Fluency in a second language, including ASL (American Sign Language) is considered an asset.

Responsibilities

• Support scheduled rotational front desk coverage, welcoming clients and visitors.
• Coordinates deliveries and engages with vendors/service providers.
• Engages with clients to collect feedback.
• Maintains supply inventory and replenishes supplies as needed.
• Liaises between the Program Manager and staff for coordination and follow-up.
• Manages confidential information.
• Schedules shifts for the 24/7 programs as required.
• Supports financial processes including timesheets, payroll and HR administration.
• Prepares purchase orders and reconciles invoices.
• Follows monthly expense procedures and tracks staff training.

Skills

Office administration

Multidisciplinary teamwork

Non-profit experience

Cultural competence

Travel within Peel/Dufferin

Education

Post-secondary diploma in Business/Office Administration

Job description

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) is pleased to partner with various agencies in the Peel Region, to offer services to the local community at the Brampton based Homeless and Addictions Recovery Treatment (HART) Hub.

HART Hubs are community-based care hubs designed to address mental health, addiction and housing needs for people experiencing homelessness. They provide integrated care, offering a wide range of services such as primary care, mental health services, addiction care and employment supports. With targeted community outreach and rapid referral pathways, HART Hubs aim to support individuals with complex needs, helping them recover, achieve housing stability, and inclusion.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation
• Up to 18 paid sick days accrued per year, plus 2 flexible days each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $350 annual allowance to invest in achieving your personal wellness goals

We are looking for a full-time Program Assistant to join the HART Hub Brampton team!

Status: Permanent full-time, 37.5 hours per week, Mondays-Fridays, flexibility for some evenings/weekends. Note, this posting is for an active vacancy.

Salary: $43,788.60-$50,822.36 annually. (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of our 10 Peel Centre, Drive, Brampton office. Due to the nature of this program, this role is on-site and/or community based.

What You Will Do:

• Support scheduled rotational front desk coverage, welcoming clients and visitors to our space
• Facilitates any immediate requests and coordination such as receiving deliveries and engaging with vendors/service providers
• Engages with clients to collect client feedback
• Maintains supply inventory by checking stock to determine inventory level, replenishing supplies, ordering supplies as needed, verifying receipt of supplies
• Acts as a liaison between the Program Manager and staff to ensure appropriate coordination and follow-up on day-to-day needs
• Manages and maintains confidential information
• Where applicable, manages and maintains the Manager’s and teams work schedule, including scheduling shifts for the 24/7 programs
• Supports the Manager with financial processes including, electronic timesheets, payroll and HR administration processes as required
• Prepares purchase orders, quote sheets and reconciles invoices, ensuring appropriate follow-up with Finance and Accounts Payables
• Follows up on monthly expense procedures for Program staff, as per policy
• Tracks and monitors mandatory staff training for program and supports with registration

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Post-secondary diploma in Business/Office Administration is required
• Minimum 3 years of office administration experience
• Superior knowledge and understanding of administrative role supporting large multi-disciplinary teams
• Experience working in the non-profit sector is an asset
• Demonstrated experience working within a multidisciplinary team and evidence of an ability to collaborate and partner
• Working knowledge and/or an understanding of various disciplines; including but not exclusive of mental health, substance use, harm reduction, newcomer challenges and barriers faced by those in marginalized populations
• Demonstrated cultural competence, ability to work and apply practical understanding of different elements of diversity, equity, inclusion and belonging as well as an understanding of social determinants of health and impact on vulnerable communities
• Experienced at engaging in matters that require sensitivity and empathy across a diverse community, excellent judgement, and discretion; ability to operate with various frameworks including culturally sensitive, anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional
• Fluency in a second language, including ASL (American Sign Language) is considered an asset
• Ability to travel within and around Peel Region and Dufferin County
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: Tuesday September 1st at 5:00 PM

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments, and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, 2SLGBTQIA+ communities, women and gender diverse people, low-income communities, those with a personal lived or living experience navigating mental health, substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [e-mail]

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.