Reporting to the Dean, the Program and Sales Advisor provides administrative leadership for non-standard programs and contract training opportunities. The incumbent is responsible for developing, managing, promoting, and overseeing a portfolio of programs and services, while collaborating with external vendors and partners to design and deliver high-quality, relevant, and engaging learning experiences. The Program and Sales Advisor exercises a high degree of independent judgement and decision‑making within delegated authority to support operational and strategic objectives. In addition, the role supports program success through registration and documentation processes, marketing and promotional activities, financial tracking and reporting, and by providing guidance, information, and referrals to prospective and registered participants.
Program Development, Sales & Strategic Planning
- Plan, develop, market, and sell educational programs and courses
- Lead curriculum development and review in collaboration with academic schools, ensuring offerings align with contract training and short-burst learning opportunities
- Collaborate with Associate Deans, faculty, and internal stakeholders to maintain and enhance program quality, incorporating industry trends and emerging technologies
- Support registration processes and marketing initiatives to optimize enrolment and expand non-standard education opportunities
- Ensure adherence to quality assurance standards, College policies, and procedures
- Foster strong relationships with students, clients, community partners, and academic schools to support a positive learning experience
Management & Operations
- Oversee the contractor engagement process, including the selection, contracting, and management of qualified vendors and service providers
- Implement feedback and continuous improvement processes to support program effectiveness and operational excellence
- Ensure activities are conducted in compliance with College policies, procedures, and applicable collective agreements
- Promote collaboration and effective working relationships among internal and external stakeholders
- Act as a key resource for operational issues and support timely resolution of concerns
Operational & Resource Management
- Work closely with the Dean and College stakeholders to assess program requirements and align resources effectively
- Develop, monitor, and manage budgets for programs, contracts, and associated courses
- Monitor financial performance, analyze trends and variances, and recommend appropriate actions to support financial objectives
- Plan and oversee the procurement and allocation of resources in accordance with public sector accountability requirements
- Support the efficient and sustainable operation of non-standard programs through strategic planning and resource optimization
- Prepare reports and provide updates on program performance, outcomes, and key initiatives
Other Duties
- Promote and support a safe and healthy work environment by addressing health and safety concerns and ensuring compliance with the Occupational Health and Safety Act
- Perform other related duties as assigned
- Minimum of a four-year degree or equivalent in Business, Leadership, Education, Human Resources, Marketing, or a related field
- Demonstrated leadership experience combined with progressive professional experience in program development, business development, education, training, or a related field
- Experience supervising, coaching, and supporting staff, contractors, or cross‑functional teams
- Proven experience in project management, budget administration, contract services management, marketing, and partnership development
- Experience developing and maintaining relationships with internal and external stakeholders, including industry partners, clients, community organizations, and educational institutions
- Demonstrated ability to coordinate multiple priorities and manage diverse activities in a fast‑paced environment
- Strong conflict resolution, problem‑solving, and decision‑making skills, with the ability to exercise sound judgment and work independently
- Excellent interpersonal, communication, and presentation skills, with the ability to effectively engage a wide range of stakeholders
- Experience with financial planning, budget monitoring, and reporting
- Knowledge of procurement processes, including the Request for Proposal (RFP) and Request for Quotation (RFQ) processes, is considered an asset