Program Aid

The Salvation Army in Canada; Calgary; On-site; CAD 26,000 - 40,000; Full time

Job summary

The Salvation Army in Canada is hiring for a full-time Resident Support Assistant at the Centre of Hope in downtown Calgary. You will assist with packing, storing, and disposal of resident belongings, run laundry duties, and perform light housekeeping while supporting residents and staff.

Requirements include a high school diploma or equivalent, a Police Information Check with Vulnerable Sector Search, and Standard First Aid and CPR.

Qualifications

• Completion of a high school diploma or equivalent.
• Police Information Check with Vulnerable Sector Search.
• Standard First Aid and CPR.

Responsibilities

• Transports gear, supplies and mattresses.
• Cleans the laundry room, lint traps, and disposes of garbage weekly.
• Attends the Centre of Hope laundry room as an attendant.
• Maintains laundromat supplies and reports repairs as needed.
• Performs room pack-ups and stores belongings, logs movements in the logbook.

Skills

Physical endurance

Lift 20-50 lbs

Confidentiality

Education

High School diploma or equivalent

Police Information Check (PIC) with Vulnerable Sector Search

Standard First Aid and CPR

Job description

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose Summary:

This position provides support to Resident Support Workers and Resident Support Team Leaders, packing up, storing, and disposing of resident belongings left at our facilities; attends laundry room, does laundry, and light housekeeping duties.

Accountabilities

Program Responsibilities

• Transports gear, supplies and mattresses.
• Completes and submits statistics.
• Communicate updates.
• Cleans the laundry room, lint traps, and disposing of garbage into the garbage bin weekly.
• Performs attendant duties in the Centre of Hope laundry room.
• Maintains laundromat supplies, report needed repairs in a timely manner, supply Residents with information as needed.
• Conducts Resident room pack-ups and places items in storage and arranges for long term storage of Resident belongings.
• Records all movement of residents' belongings in logbook.
• Tags all belongings; pulls belongings for resident pick-ups and disposes of belongings in accordance with policies and procedures.
• Reports unusual activity to Resident Support Team Leader or Manager.
• Delouses unhygienic or infested belongings.
• Removes, replaces and disinfects mattresses.
• Performs same functions for Corrections/Parole residents' gear, following restrictions and recommendations from Corrections Services Canada.
• Audits supplies and inventory once a month.
• Arranges for shipment of electronic items to Recycling Warehouse.
• Conducts room inspections as required or assigned, and completes follow ups as needed.
• May provide staff coverage at the West Desk as needed or assigned
• Attends program operational planning days.

Administrative

• Enters information in the gear book and database.
• Makes name tags.
• Assists at the West Desk as needed.
• Maintains confidentiality and accuracy of files.
• Attends monthly department staff meetings
• Reviews policies, procedures, and program guidelines. Provide suggestions for changes as needed.
• Reviews information and Resident forms to ensure correct information and relevance.
• Files previous years inactive files

Working Conditions

• This is a full-time position at 40 hours per week from 7:00 am to 3:30 pm , Monday to Friday.
• Works in a men's residential housing facility located in our Centre of Hope downtown Calgary,
• May have to deal with aggressive people. Potential for verbal, and less likely physical, attacks.
• Hours may vary; work schedule affecting lifestyle
• Exposure to infectious diseases
• Exposure to bodily fluids and sharp objects
• Risk of back injury.
• May experience monotony.

Education And Experience Qualifications

Education, Qualifications and Certifications

• Completion of a High School diploma or equivalent
• Police Information Check (PIC) with Vulnerable Sector Search
• Standard First Aid and CPR

Experience And Skilled Knowledge Requirements

• Up to three months prior related experience.

Skills And Capabilities

• Physical endurance to stand and walk for most of the shift, as well as able to lift resident gear that is 20-50 pounds.

Compensation

The target hiring range for this position is $19.19 to $24.00 with a maximum of $28.79.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.