Program Administrator and Facilitator

Aspire Training Academy; Yellowknife; On-site; CAD 45,000 - 60,000; Full time

Job summary

A non-profit organization in Yellowknife is seeking an individual to facilitate workshops, coordinate program logistics, and manage social media content. The successful candidate will have strong communication skills, be detail-oriented, and possess proficiency in Microsoft Office. This role may require evening/weekend work and travel to local communities.

Qualifications

• Proficient with Microsoft 365, Zoom, email, and file management.
• Experience in facilitation or workshop delivery considered a strong asset.
• Must provide a current Vulnerable Sector Check as a condition of employment.

Responsibilities

• Facilitate interactive, learner-centered workshops.
• Coordinate logistics for programs and events.
• Draft and schedule social media posts.
• Update Aspire's website and manage content.

Skills

Strong facilitation and group communication skills

Compassionate, learner-centered approach

Highly organized and detail-oriented

Proficient with Microsoft 365

Familiarity with social media platforms

Experience in workshop delivery

Education

Post-secondary education or relevant experience

Tools

Microsoft Office

Zoom

Job description

Overview

Aspire Training Academy is a Yellowknife-based non-profit dedicated to creating accessible, empowering learning opportunities for adults. We provide literacy, essential skills, computer training, and personal development workshops that build confidence and equip individuals to succeed in employment, post-secondary education, and everyday life.

Key Responsibilities

Program Facilitation & Support

• Facilitate interactive, learner-centered workshops (topics include communication, goal setting, healthy living, financial literacy, and Microsoft Office basics).
• Create a safe, inclusive, and supportive learning environment.
• Provide participant support during and after workshops as needed.

Program Administration & Coordination

• Coordinate logistics such as venue booking, travel, supplies, and refreshments.
• Maintain program records (intake forms, attendance, evaluations, and reports).
• Track program progress and prepare summaries for the Executive Director.
• Assist with event coordination such as community lunches, fairs, and graduation ceremonies.

Communications & Content Management

• Draft, format, and schedule 2 social media posts per week across Facebook, LinkedIn, and Instagram (using provided templates).
• Record, upload, and schedule short-form videos/testimonials from staff, partners, or participants.
• Maintain Aspire’s content calendar and media folders (photos, videos, testimonials).
• Track engagement metrics and prepare a short monthly report on performance.

Website & Partner Engagement

• Update Aspire’s website (Squarespace) with upcoming programs, events, and news.
• Maintain accurate partner profiles and testimonials.
• Ensure smooth participant registration processes.
• Manage Aspire’s partner mailing list and send monthly newsletters.

What We’re Looking For

• Strong facilitation and group communication skills.
• A compassionate, learner-centered approach to adult education.
• Highly organized and detail-oriented.
• Proficient with Microsoft 365, Zoom, email, and file management.
• Familiarity with social media platforms and basic content scheduling.
• Post-secondary education or relevant experience in social services, adult education, community development, or administration considered a bonus.
• Experience in facilitation or workshop delivery considered a strong asset.
• Reliable, adaptable, and comfortable working with diverse groups.

Additional Requirements

• Must provide a current Vulnerable Sector Check as a condition of employment.
• Occasional evening/weekend work and travel to NWT communities may be required.