Program Administrative Support Clerk

Fonction publique de l'Ontario; Hamilton; On-site; CAD 37,000 - 43,000; Full time

Job summary

The Ontario Public Service seeks a motivated Program Administrative Support Clerk for Maplehurst Correctional Complex / Hamilton Wentworth Detention Centre. The role supports a large team with information management, document tracking and high accuracy in records.

Responsibilities include preparing correspondence, maintaining filing systems, and proofreading documents. A strong emphasis on teamwork, communication and attendance at a multi-disciplinary environment is required.

Qualifications

• Strong information management and record-keeping skills.
• Proficient with MS Word, Excel and email.
• Ability to maintain filing systems and meet deadlines.

Responsibilities

• Oversee flow of information and track documents using online apps.
• Gather, verify and share information with contacts.
• Establish and maintain a filing system per guidelines.
• Prepare letters, memos, reports and charts.
• Proofread documents for accuracy and formatting.

Skills

Information management

Administrative skills

Teamwork

Attention to detail

Communication skills

Tools

MS Word

Excel

Email

Database

Job description

Apply By:Thursday, September 10, 2026 11:59 pm EDT

Maplehurst Correctional Complex / Hamilton Wentworth Detention Centre

City: Hamilton, Milton

Job term: 4 Temporary (up to 6 months with possible extension)

Job code: C08OAD - Office Administration 08 (COR)

$26.92 - $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

The Ministry of the Solicitor General establishes, maintains, operates and monitors correctional institutions across the province. We are seeking highly motivated individuals with excellent information management and administrative skills to join our teams as a Program Administrative Support Clerk. The successful candidates will provide a wide range of administrative support to a large team.

About the job

In this role, you will:

• Oversee the flow of information, track documents and maintain accurate records using online applications
• Gather and verify information, and liaise with appropriate contacts to obtain clarification or share information
• Establish and maintain a filing system
• Prepare a variety of correspondence, including letters, memos, reports, charts, graphs and standing orders
• Proof read documents for accuracy, grammar and formatting

What you bring to the team

Analytical, Problem Solving and Organizational Skills

• You can identify and resolve administrative-related issues
• You can verify accuracy and completeness of documents, files and information, and correct discrepancies
• You can determine workload priorities and manage conflicting deadlines

Information Management Skills

• You have proven experience to oversee the flow of information and track documents
• You can establish and maintain a filing system in accordance with record management guidelines and standards
• You have interpretive knowledge of practices and/or procedures related to the confidentiality and disclosure of information

Computer Skills

• You are proficient in MS Word, Excel, as well as electronic mail, spreadsheet, database and presentation software to produce a variety of documents and correspondence, create spreadsheets, coordinate meetings and schedules, manage files and track information

Administrative Skills

• You have proven experience working in a team environment to provide a wide range of administrative services
• You have proven experience working in a large organization or within an institutional setting

Communication and Interpersonal Skills

• You can communicate and work effectively within a multi-disciplinary team environment
• You have excellent writing skills to prepare written correspondence

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• comprehensive benefits that look after your holistic wellness needs
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

Additional information:

• 2 English Temporary, duration up to 6 months, 661 Martin St, Milton, Central Region, Criminal Record and Judicial Matters Check, Local Police Databases Search, PIP/NICHE/RMS
• 2 English Temporary, duration up to 6 months, 165 Barton St E, Hamilton, West Region, Criminal Record and Judicial Matters Check, Local Police Databases Search, PIP/NICHE/RMS
• About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.