Profit Centre Administrator

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection; City of Lloydminster; On-site; CAD 20,457 - 29,136; Full time

Job summary

EMCO is seeking a Profit Centre Administrator to manage invoicing, cash receipts, banking, and vendor payables while upholding our values. This role supports customer and vendor interactions and collaborates with the Profit Centre team to ensure accurate financial records.

Responsibilities include processing invoices, answering phones, reconciling daily cash, and entering vendor data in the system. A Grade 12+ diploma and 1+ year in related roles are expected.

Qualifications

• 1+ year in customer service, accounts payable, or AR/AP role.
• Grade 12 diploma or equivalent; college/university is an asset.
• Proficient with Microsoft Office and basic bookkeeping concepts.
• Excellent verbal communication and high attention to detail.
• Strong relationship building with customers and vendors.

Responsibilities

• Process accurate invoicing for customer shipments daily.
• Answer phones and assist in servicing customers.
• File packing slips, pick lists, and reconcile reports.
• Reconcile daily cash, deposits, and bank paperwork.
• Enter vendor invoices, debit memos, and cancellations promptly.
• Collaborate with Counter Sales on order discrepancies.
• Advise vendors on warranty claims and process quickly.
• Investigate inquiries from customers, vendors, or internal teams.
• Enter credits/debits and maintain cash sheets in system.
• Update information in PeopleSoft and follow safety rules.
• Support Profit Centre activities and assist Manager as needed.

Skills

Customer service

Accounts payable

Accounts receivable

Microsoft Office

Verbal communication

Attention to detail

Relationship building

Multitasking

Prioritization

Learning new software

Education

Grade 12 diploma or equivalent

Tools

M3

Job description

Job Description

As a Profit Centre Administrator, you will handle all aspects of paperwork including shipping feedback, cash sale transactions, banking and report reconciliation, and vendor payables issues.

Responsibilities

• Represent the Profit Centre in a professional manner
• Uphold our core values and ethics with every interaction
• Be an effective teammate in the Profit Centre
• Be courteous and friendly; build long‑lasting loyal customer and vendor relationships
• Be detail oriented, organized, and accurate
• Analyze and solve problems
• Prioritize tasks

Additional Duties

• Provide accurate and timely invoicing of customer shipments daily
• Assist in servicing customers including answering phones
• File packing slips, pickers, and reconciled reports
• Reconcile daily cash transactions, payments, prepare the bank deposit, and submit deposit paperwork for the National Support Centre
• Obtain, review, verify, and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing in an accurate and timely manner
• Work with Counter Sales teammates to find order discrepancies and ensure all products are received and accounted for
• Advise vendors on warranty claims for their customers and process them in a timely manner
• Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds expectations and benefits the Profit Centre
• Enter customer credit notes and vendor debits in the system
• Reconcile petty cash and cash sheets daily
• Update information into PeopleSoft
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Support all Profit Centre activities as part of the Profit Centre Team
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

• Grade 12 diploma or equivalent; college and/or university degree an asset
• Minimum of 1 year of experience with customer service, accounts payable, accounts receivable or similar role
• Knowledge of basic accounts receivable/payable bookkeeping practices and terms
• Proficient in the use of Microsoft Office software
• Outstanding customer service and verbal communication skills
• High level of accuracy and an attention to detail
• Excellent relationship building skills with customers, vendors, and teammates
• Ability to prioritize work projects and multitask
• Able to learn and operate the applicable software system used to process orders
• Intermediate math skills

Preferred Skills

• Previous experience with or knowledge of products sold at the Profit Centre
• Experience using M3

Salary Range

$18+

Equal Opportunity Employer

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier‑free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.