Professional Services Trainer – Crisis Intervention Training (CIT)

St. Lawrence College; Brockville; On-site; CAD 52,000 - 62,000; Full time

Job summary

St. Lawrence College seeks Professional Services Trainers specializing in crisis prevention and de-escalation to deliver Safe Management Group Crisis Intervention Training.

You will facilitate intensive weekend sessions equipping professionals with practical risk management, behavior management, and aggression de-escalation strategies to promote workplace and community safety. The role requires Active Trainer Certification with SMG, strong facilitation in de-escalation or crisis intervention,

Qualifications

• Must hold Safe Management Group trainer certification.
• Experience in de-escalation, physical safety, or workplace crisis intervention.
• Willingness to deliver weekend training workshops.

Responsibilities

• Deliver standardized crisis intervention training during scheduled weekend workshops.
• Teach de-escalation techniques, environmental assessments, and behavior management.
• Lead practical exercises, scenarios, and skill assessments to evaluate participants.
• Maintain participant records, certifications, and post-workshop documentation.
• Foster a supportive, professional learning environment prioritizing safety and respect.

Skills

Facilitation experience

Presentation skills

Group management

Weekend workshops

Education

Active Trainer Certification with SMG

Health sciences / social services background

Job description

Position Summary

We are seeking highly skilled Professional Services Trainers specializing in crisis prevention and de-escalation to deliver Safe Management Group Crisis Intervention Training. In this role, you will facilitate intensive weekend training sessions designed to equip professionals with practical risk management, behavior management, and aggression de-escalation strategies to promote workplace and community safety.

Qualifications

Education and Experience:

• Mandatory Certification: Active Trainer Certification with Safe Management Group (SMG).
• Proven facilitation experience in de-escalation, physical safety, or workplace crisis intervention.
• Strong presentation, physical instructional skill, and group management skills.
• Schedule Requirement: Ability and willingness to consistently deliver training workshops on weekends.
• Background in health sciences, developmental services, social work, education, or specialized support services is preferred.

Other Required Qualifications

• Deliver standardized, high-quality Crisis Intervention Training sessions during scheduled weekend workshops.
• Teach and demonstrate effective physical and verbal de-escalation techniques, environmental assessments, and behavior management strategies.
• Lead engaging practical exercises, scenarios, and skill assessments to evaluate participant competence.
• Maintain accurate participant records, certifications, and post-workshop documentation.
• Foster a supportive, professional learning environment prioritizing safety, dignity, and respect.

Physical/Work Environment Essential Requirements

The successful incumbent must have the ability to report to the work location

Salary & Terms

• Support Group: Pay Band I
• Start Rate: $41.48/hour
• Hours per week: Weekend delivery (Saturday & Sunday workshop formats)
• Posted Date: September 18, 2026
• Closing Date: September 28, 2026 (4:00 p.m.)

We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity.

St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [e-mail]. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact [e-mail] and our Talent Management Consultants will address your requests for accommodation confidentially.

This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.