Professional Services Consultant

EPIND Epicor India; Richmond Hill; Hybrid; CAD 70,000 - 150,000; Full time

Job summary

A leading software company in Richmond Hill is seeking a Professional Services Consultant to drive high-quality implementation outcomes. In this role, you will mentor peers and manage project tasks while collaborating with cross-functional teams. Ideal candidates will have over 7 years of experience in consulting, excellent communication skills, and a customer-centric approach. This position offers competitive pay and a hybrid work model.

Benefits

Comprehensive health and wellness benefits

Mentorship and career development opportunities

Work-life balance policies

Qualifications

• 7+ years of experience in manufacturing, supply chain, and/or manufacturing accounting.
• 5+ years of consulting experience preferred.
• Willingness to travel up to 100%.

Responsibilities

• Coach and mentor PS Consultants for high service delivery.
• Collaborate on project direction and timelines.
• Establish strong relationships with clients and teams.
• Estimate project tasks and ensure timely deliverables.
• Work independently and take ownership of project outcomes.

Skills

Project management

Customer-centric approach

Communication skills

Technical skills

Education

Bachelor’s degree (or equivalent experience)

Job description

Professional Services Consultant page is loaded

Professional Services Consultant

Apply remote type Hybrid locations Canada, Richmond Hill time type Full time posted on Posted Yesterday job requisition id JR102838

Join Our Team and Lead the Way! As a Professional Services Consultant, you will take a leadership role in consulting engagements, delivering high-quality implementation outcomes and mentoring peers. You will be responsible for driving implementation deliverables, supporting project planning, and working independently with clients to ensure successful engagements.

What you will be doing:

• Coach and mentor PS Consultants to ensure consistent, high standards of service delivery while performing customer core team training and peer knowledge sharing
• Collaborate with cross-functional teams and assist Project Managers in defining direction, timelines, schedules, and activities for project areas
• Establish strong working relationships across Epicor and customer organizations, supporting a collaborative and productive environment
• Estimate project tasks accurately and ensure all deliverables in your area are completed on time and within budget
• Maintain and grow your expertise by keeping up with certifications for new or enhanced products and obtaining certification outside your core competency
• Work independently with clients, taking ownership of deliverables and ensuring successful project outcomes with minimal supervision

What you will likely bring:

• 7+ years of experience in manufacturing, supply chain, and/or manufacturing accounting
• 5+ years of consulting experience preferred
• Bachelor’s degree preferred (or equivalent experience).
• Willingness to travel up to 100%

What could set you apart:

• Ability to meet utilization targets and deliver project outcomes on time, with strong project management and technical skills
• Proven ability to plan work, prioritize resources, and monitor task performance effectively
• Customer-centric, results-driven, and self-motivated with the ability to work independently
• Strong listening, verbal, and written communication skills, including virtual presentation capabilities
• Expertise in all core modules of the software and demonstrated knowledge across industry verticals

Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners!

#LI-TO1 #LI-HYBRID

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners .

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: 70,000 CAD Maximum: 150,000 CAD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Tola Olagbaju

Proud to be your partner. Committed to your success.

At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

Bring the Real You. That’s Who We’re Interested In.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey , we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs .

Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future.

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At Epicor, we are committed to upholding the highest standards of integrity and transparency. W e have become aware of phishing scams where individuals pose as our recruiters, hiring managers , and/ or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself.

How to Identify Phishing Scams:

No Payment Required : Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor.

Beware of Misleading Communications : Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered.

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If you have any questions or encounter any suspicious emails, job posting s , and/ or communication from what appears to be Epicor , please report them to [e-mail] immediately .