Production Supervisor

Arrow Machine And Fabrication Group; Stratford; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading manufacturing company in Stratford, Ontario, is seeking a Production Supervisor to oversee plant operations. Responsibilities include planning production, ensuring quality standards, and leading a team. The ideal candidate will have supervisory experience, strong leadership skills, and knowledge of manufacturing processes. This role offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Health, dental, and vision coverage

Employee and Family Assistance Program

Fitness membership discount

Tuition reimbursement

Qualifications

• 5-7 years managing staff in a production environment.
• Experience with ISO certification is ideal.
• Ability to read and comprehend engineered schematics.

Responsibilities

• Plan and control production work efficiently.
• Ensure quality and safety standards are met.
• Train staff in equipment use and production techniques.

Skills

Leadership skills

Manufacturing experience

Production knowledge

Communication skills

Safety knowledge

Lean Manufacturing

Education

High school or post-secondary education

Prior supervisory experience

Tools

MS Office

Visual software

Job description

Position Summary

The Production Supervisor's primary function is to ensure safety, productivity, quality, cost, delivery, and customer satisfaction goals are met or exceeded across all plant production operations and to achieve company objectives. The objective of the Production Supervisor position is to lead team members directly reporting to them, as well as those with a dotted line in the production area(s) under their responsibility, ensuring their work areas are equipped with the necessary resources, materials, information, and services from support areas. This enables the work area(s) to operate efficiently and effectively, thus improving safety, productivity, quality, costs, and customer satisfaction. Standardization, where necessary, is ensured consistently and sustainably.

Primary Responsibilities

• Plan, organize, and control production work, including the timely setup of equipment.
• Communicate with other functions or departments to address issues such as inventory shortages, short lead times, or incomplete/inaccurate work instructions.
• Overall responsibility for quality, productivity, delivery performance, and customer satisfaction.
• Delegate work orders to optimize productivity and employee capabilities.
• Staff the manufacturing function (prepare job descriptions, make hiring decisions, and deploy resources) to meet production requirements.
• Lead by providing clear direction on priorities and communicating performance expectations.
• Train or oversee the training of employees in the use of equipment or production techniques.
• Provide a safe work environment and promote safe work habits in all employees.
• Monitor staffing levels, ensuring proper labor complements, and adjust accordingly.
• Supervise staff scheduling, including work assignments/rotations and employee training.
• Manage vacations, breaks, overtime, back-ups for absent employees, and shift rotations.
• Coordinate work activities with other departments.
• Lead performance evaluations and disciplinary actions for employees.
• Assess hourly employee performance by defining expectations, measuring results, and providing feedback and coaching.
• Support continuous improvement initiatives related to On Time Delivery, Lean Manufacturing, Health & Safety, Employee Performance, Quality, Overtime, and Housekeeping (5S).
• Ensure adherence to quality standards in the area of responsibility.
• Promote and ensure a safe working environment by following safety regulations, policies, and procedures.
• Assist staff in resolving complex operational problems and recommend measures to improve productivity and quality (including continuous improvement).
• Ensure compliance with company policy and implement progressive discipline with HR assistance when necessary.
• Conduct interviews, performance appraisals, skills matrices, and orientation procedures as required, coordinating with functional groups to provide a holistic view of performance.
• Prepare production and related reports.
• Review and revise the Time & Attendance system daily (attendance, sick leave, vacation).
• Measure piece parts and weldments, in-process and final assemblies, as required.
• Document measurements, material test reports, and other required documentation (Initial Sample Reports, First Article Inspection Reports, etc.).

Education Requirements

• High school education / post-secondary or equivalent, or years of experience combined with education, designations, and certification.
• Prior supervisory experience, ideally in an ISO-certified environment.
• 5-7 years’ experience supervising people is considered an asset.
• 7-10 years of background experience in a production environment is considered an asset.

Skills, Knowledge, and Competencies

• Demonstrated leadership skills and business acumen.
• Broad manufacturing experience, preferably in a metal fabrication environment.
• Knowledge of production processes, measurement & inspection procedures, production planning and control, and budget processes.
• Knowledge of MS Office and Visual (software).
• Ability to supervise and lead a diverse group of people.
• Strong verbal and written communication and conflict-resolution skills.
• Experienced and knowledgeable in Safety and Health systems.
• A high degree of understanding of manufacturing systems.
• Ability to drive employee engagement and team-oriented operations focused on goal alignment.
• Ability to read and comprehend engineered schematics and detailed blueprints.
• Strong experience with Lean Manufacturing principles, concepts, and implementation.
• Good situational awareness.

Physical Environment

• Industrial manufacturing environment: noise, oils, dust, solvents, metal filings, weld fumes, weld flash, and compressed gases.
• Personal Protective Equipment is provided and must be worn.
• Material Handling driving a lift truck.

Sensory Attention

• Constant safety awareness of machinery and equipment and machine processes.
• Constant awareness of proper lifting and bending procedures to prevent injury.
• Pressure to meet timelines and performance expectations.
• Pressure to perform at maximum potential to meet Quality Assurance Standards.

What We Offer - Your Benefits Package

At Arrow, we’re proud to offer a benefits package that supports your health, finances, and future.

• Health, dental, and vision coverage from day one
• Virtual healthcare with Lumino Health
• Employee and Family Assistance Program (Homewood Health)
• Fitness membership discount
• Work boot and prescription safety glasses program
• RRSP Match Program
• Life and travel insurance for you and your family
• Shift premiums for afternoon shifts
• Profit Sharing

Time Off & Culture

• 15 vacation days to start
• Regular company events and team activities
• Supportive, inclusive workplace culture
• Tuition reimbursement for job-related education and training

Arrow is committed to diversity and inclusion, and we thank all applicants in advance. Accommodations are available at all stages of the recruitment process in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Disclaimer

Please do not respond to any job invitations or communications that do not come from our official email address: [e-mail]. Any other contact should be considered unauthorized.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Automation Machinery Manufacturing

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