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A leading global business services company is seeking a Production Supervisor in Mississauga, Canada. The role includes overseeing production teams, ensuring efficiency, and meeting operational goals. Candidates should possess a post-secondary education and at least 3 years of supervisory experience in manufacturing. Strong communication and problem-solving skills are essential, along with proficiency in MS Office and Oracle ERP. The company offers a competitive salary and a dynamic work environment.
As the Production Supervisor you are responsible for supervising employees in our facility, ensuring effective operation by assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.
What would be my duties and responsibilities in this job?
Supervise and coordinate daily production activities to meet or exceed customer SLA commitments
Assign task and allocate resources to ensure all staff have work aligned with priorities and goals
Monitor production flow and proactively address bottlenecks or delays
Track and report on key performance indicators (KPIs), including throughput, productivity, and SLA compliance
Communicate job expectations, provide regular feedback, and coach team members for continuous improvement
Ensure team adherence to quality, process, and safety standards in all device handling operations
Monitor employee performance and output to ensure productivity and quality standards are consistently met
Provide on-the-spot coaching, support and guidance to staff to improve efficiency and reduce errors
Document performance issues and collaborate with HR or leadership on corrective actions when necessary
Assist in the development and implementation of process improvements to optimize operations
Lead by example, fostering a culture of accountability, teamwork and operational excellence
Support hiring, training and onboarding of new team members to ensure readiness and alignment with production needs
Troubleshoot issues that impact workflow, including system issues, delays, supply shortages or staffing gaps
Review power BI reports to ensure that the team/department is attaining the desired performance metrics
Monitor and maintain optimal staffing levels to ensure efficient operations and meet business demands
Perform other duties as assigned
What are the requirements needed for this position?
Post-secondary degree or certificate
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Proficiency with Oracle ERP systems
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
What other skills/experience would be helpful to have?
Work is performed in a typical warehouse environment
This position is very active and requires all day activity including, standing, walking, bending, kneeling and crouching
Requires prolonged computer use, close attention to detail and ability to interpret data
Requires predictable attendance with the ability to work overtime during peak season
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Ability to move/lift up to 35 lbs
Pay Range:
$53,400.00 - $88,200.00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Expected application deadline is
08/22/2025If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
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For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way .
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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