Production Supervisor

Staples Canada; Laval (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

Staples Canada is seeking a Print Centre Production Supervisor to oversee the Print Centre Hub operations, coach associates, and drive production volume. You will participate in development of quality work, on-time delivery, and performance development for direct reports.

Responsibilities include training, coaching, managing performance, ensuring accurate order processing, and maintaining safety and productivity standards in a fast-paced print environment.

Qualifications

• 2-3 years progressive supervisory experience.
• 1-2 years in a Print environment preferred. Knowledge of graphic design principles.
• Successful completion of high school or greater.

Responsibilities

• Train and coach associates in copy production and sales.
• Performance manage direct reports including documentation.
• Execute production tasks with attention to detail and proper procedures (setup, QC, finishing).
• Ensure on-time delivery of jobs as ordered.
• Foster teamwork and develop individual skills.

Skills

Supervisory experience

Coaching

Training

Education

High school diploma or equivalent

Tools

Adobe Creative Suite

Job description

Some of what you will do

The Print Centre Production Supervisor oversees the operations of the Print Centre Hub. Participates in the development, including quality of work, on time delivery, and driving production volume. Responsible for coaching and providing high quality instruction to the Associates. Supervises performance of direct reports and ensures ongoing performance development.

Job Description

Some of what you will do

The Print Centre Production Supervisor oversees the operations of the Print Centre Hub. Participates in the development, including quality of work, on time delivery, and driving production volume. Responsible for coaching and providing high quality instruction to the Associates. Supervises performance of direct reports and ensures ongoing performance development.

Specifically, You Will

• Accountable for training and coaching associates in all aspects of copy production and sales.
• Partners with management to performance manage direct reports including documentation.
• Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and follow proper production procedures (set up, quality control, and finishing).
• Accountable for the on-time delivery of jobs that are configured as ordered.
• Supports a work environment that fosters team work and individual skills development.
• Promotes a productive work environment through effective utilization of resources.
• Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals.
• Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists.
• Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.

Qualifications

Some of what you need

• 2-3 years progressive experience with previous supervisory and coaching experience.
• 1-2 years in a Print environment with a working knowledge of graphic design principles is preferred.
• Successful completion of high school or greater.

Additional information

• Strong familiarity with digital and specialty print products and production techniques.
• Ability to plan, organize and prioritize efficiently in the Copy Centre Hub.
• Can engage appropriately and develop a team environment.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.