Production Supervisor

RTX; Calgary; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement savings program

Tuition assistance

Job summary

RTX is seeking an experienced Production Supervisor to lead a new production program supporting a Canadian Armed Forces capability development project. You will guide a team of Technicians and Field Service Representatives, define workflows, and ensure quality, safety, and efficiency in repair, assembly, integration, and testing of military systems.

You will partner with engineering for reviews, develop SOPs, manage staffing, and drive continuous improvement while aligning with company standards

Qualifications

• 5+ years of experience working on military systems in a production or operations environment.
• Post-secondary education in a technical field such as mechanical or electronic engineering, or equivalent relevant work experience.
• Additional post-secondary training in supervision or project management is considered an asset.
• Strong interpersonal, organizational, and communication skills with the ability to inspire and lead a team.
• General proficiency in personal computers and related software is an asset.
• Bilingual proficiency in French and English is an asset.

Responsibilities

• Lead efforts to establish a new production program and associated work areas.
• Develop, implement and refine work instructions, processes and standard operating procedures to optimize efficiency and quality.
• Ensure all production workflows align with company standards, industry best practices and program requirements.
• Coordinate daily tasks and assignments for Technicians and FSRs, adjusting workloads and priorities to meet production schedules.
• Provide mentorship, training, and guidance to team members to drive skill development and high performance.
• Oversee and support the team in troubleshooting and resolving technical challenges as they arise.
• Manage team, including recruitment, training, development, performance management, and ensuring adherence to company policies and procedures.
• Partner with engineering teams during technical review phases, including document generation, review and process validation.
• Assist with the assembly, integration, and testing of engineering First Article equipment.
• Ensure all tools, equipment, materials, and technical documentation are serviceable, calibrated, up to date, and readily available.
• Promote and enforce compliance with the company’s Environmental, Health, and Safety (EHS) program, ensuring employees are equipped with the necessary training and supervision to perform their work safely.
• Enforce the organization’s Foreign Object Elimination (FOE) policy and practices.
• Oversee the assembly, integration, testing and repair processes to ensure the highest quality, completeness, and accurate documentation of tasks.
• Collaborate with cross-functional departments such as Engineering, Supply Chain Management (SCM), and Missions Assurance/Quality to successfully launch and sustain the new program while meeting or exceeding delivery schedules.
• Track and monitor all required paperwork pertaining to the systems, including configuration management of technical documents.
• Identify and implement process improvements to enhance productions efficiency, quality and safety.
• Drive a culture of innovation and excellences within your team.
• Perform other duties as assigned to support operational and program goals.

Skills

Leadership

Team leadership

Communication

Process improvement

Production planning

Education

Technical degree (mechanical/electronic)

Job description

We are seeking an experienced and proactive Production Supervisor to join our team and play a critical role in supporting a major capability development program for the Canadian Armed Forces (CAF). This program will equip the CAF with cutting-edge technology that can counter a wide range of modern threats across diverse operational environments.

In this role, you will lead and mentor a team of Technicians and Field Service Representatives (FSRs) while establishing a new production program and associated work areas. This includes defining and implementing work instructions, processes, and workflows to ensure operational excellence. You will oversee repair, assembly, integration, and testing activities for military systems, ensuring adherence to rigorous quality, cost efficiency, and safety standards.

Key Responsibilities

• Lead efforts to establish a new production program and associated work areas.
• Develop, implement and refine work instructions, processes and standard operating procedures to optimize efficiency and quality.
• Ensure all production workflows align with company standards, industry best practices and program requirements.
• Coordinate daily tasks and assignments for Technicians and FSRs, adjusting workloads and priorities to meet production schedules.
• Provide mentorship, training, and guidance to team members to drive skill development and high performance.
• Oversee and support the team in troubleshooting and resolving technical challenges as they arise.
• Manage team, including recruitment, training, development, performance management, and ensuring adherence to company policies and procedures.
• Partner with engineering teams during technical review phases, including document generation, review and process validation.
• Assist with the assembly, integration, and testing of engineering First Article equipment.
• Ensure all tools, equipment, materials, and technical documentation are serviceable, calibrated, up to date, and readily available.
• Promote and enforce compliance with the company’s Environmental, Health, and Safety (EHS) program, ensuring employees are equipped with the necessary training and supervision to perform their work safely.
• Enforce the organization’s Foreign Object Elimination (FOE) policy and practices.
• Oversee the assembly, integration, testing and repair processes to ensure the highest quality, completeness, and accurate documentation of tasks.
• Collaborate with cross-functional departments such as Engineering, Supply Chain Management (SCM), and Missions Assurance/Quality to successfully launch and sustain the new program while meeting or exceeding delivery schedules.
• Track and monitor all required paperwork pertaining to the systems, including configuration management of technical documents.
• Identify and implement process improvements to enhance productions efficiency, quality and safety.
• Drive a culture of innovation and excellences within your team.
• Perform other duties as assigned to support operational and program goals.

Requirements

• 5+ years of experience working on military systems in a production or operations environment.
• Proven track record of leading or contributing to the set-up of new production programs or processes is highly desirable.
• Post-secondary education in a technical field such as mechanical or electronic engineering, or equivalent relevant work experience.
• Additional post-secondary training in supervision or project management is considered an asset.
• Strong interpersonal, organizational, and communication skills with the ability to inspire and lead a team.
• General proficiency in personal computers and related software is an asset.
• Bilingual proficiency in French and English is an asset.

The successful candidate will be required to complete a criminal background check and obtain/maintain a Government of Canada security clearance and any applicable clearances with respect to the handling and transfer of controlled goods.

RTX offers a comprehensive benefits package that includes medical and dental coverage, disability benefits, a retirement savings program, and tuition assistance through RTX’s Employee Scholar Program. Eligibility for specific benefits is based on factors such as position level, employment type (e.g., temporary or permanent), and business unit, and will be discussed during the hiring process.

Raytheon Canada adheres to the principles of equal employment and welcome applications from all qualified persons. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Raytheon Canada will provide accommodations throughout the recruitment, selection, and/or assessment process to any applicants with disabilities. If you require disability-related accommodations, please contact Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.