Production Lead (Collision Repair Centre Manager)

Aviva plc; Mississauga; On-site; CAD 70,000 - 85,000; Full time

Job summary

Join Aviva's innovative AutoCare Centre as a Production Lead in Mississauga, where you'll oversee operations in a cutting-edge facility. This role involves leading a high-performing team to ensure efficient service delivery and customer satisfaction in the autobody repair industry.

Benefits

Medical and dental benefits

Competitive vacation package

Annual bonus eligibility based on performance

Various retirement savings options

Career development opportunities

Uniforms provided based on role

Clean and safe work environment

Qualifications

• Minimum 5 years experience in auto repair.
• Valid driver's license required.
• Strong knowledge of automotive maintenance and repair practices.

Responsibilities

• Oversee daily operations of the autobody repair shop.
• Manage inventory and schedule repairs efficiently.
• Ensure high-quality repairs and maintain customer satisfaction.

Skills

Organizational skills

Interpersonal skills

Time management

Problem-solving

Multi-tasking

Education

Post-secondary education

Job description

locations Canada - Oakville ON 1335 North Service Road East Markham Toronto

posted on Posted 2 Days Ago

job requisition id R-156221

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. Backed by one of Canada’s leading insurance brands, the Aviva AutoCare Centre is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we’re removing barriers and helping our customers get back to what matters most, faster and easier than ever before.

Why Join Us?

Be part of a visionary team challenging traditional ways of working

Work in a brand, new facility equipped with state-of-the-art tools and technology

Enjoy a healthier, more comfortable work environment with modern amenities

Help shape the autobody shop of the future

We are looking for an experienced Production Lead to oversee the daily operations of the Aviva AutoCare Centre located in Mississauga.

In this role, you will lead the autobody repair shop ensuring efficient and profitable service delivery while managing staff and customer satisfaction and maintaining high level of performance and quality work. You will play a pivotal role in fostering a collaborative and high-performing environment ensuring every repair meets the highest standards of excellence for Aviva’s customers.

Does this sound like an exciting challenge? Come join our team! Be a part of this milestone as we embark on this ground-breaking journey together!

What You’ll Do:

Oversee daily activities including scheduling repairs, managing inventory and ensuring auto body shop operates effectively and efficiently.

Identify opportunities that promotes customer satisfaction and process improvement

Ensure that all repairs are completed to a high standard and meeting industry regulations

Seve as a liaison between customers, Aviva Canada and the body shop team

Maintain quality and technical standards within the site

Deliver on promises made to customers ensuring they will be without their vehicles for the shortest possible time

Identify causes of issues and blockages which interrupt the flow of work through the workshop and problem solve

Hire, train and supervise technicians and support staff, ensuring they are training, skilled and motivated

Make decisions based on knowledge and data

Complete performance reviews and development of talent

What You’ll Bring:

Min 5 years experience working within the auto repair industry

Post-secondary education

Valid driver’s license

Strong knowledge of automotive/equipment preventative maintenance, refurbishment and repair practices and procedures

Excellent organizational, time management and interpersonal skills

Strong ability to multi-task

What You’ll get:

Competitive annual base salary that reflects your skills, experience, job-related knowledge and relevant qualifications

Medical and dental benefits

Eligibility for annual bonus – actual amount depends on your performance, Aviva Canada and Aviva AutoCare Centre

Various retirement savings options including participation in optional group RRSP

Competitive vacation package

We offer exceptional career development opportunities

Uniforms will be provided based on your role

Clean and safe work environment including on site showers and break room

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Solus Canada.

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