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An established industry player is seeking a passionate Consumer Services Coordinator to join their team. This role involves developing personalized program plans for individuals with intellectual and developmental disabilities, ensuring that their needs are met through effective advocacy and service coordination. The ideal candidate will possess a strong understanding of family systems and the ability to work independently in various settings. With a commitment to diversity and professional growth, this organization offers a supportive environment where you can make a meaningful impact in the community. Join a team that values empathy and respect while providing essential services to those in need.
North Los Angeles County Regional Center (NLACRC) is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Department: Consumer Services - Antelope Valley - School Age 3
Supervision: Receives supervision from Consumer Services Supervisors / Managers.
The Position and Job Summary
Employment Standards
Bachelor's degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master's degree in a related subject may be substituted for experience.
Skills and Abilities
Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.
Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable transportation, or acceptable substitute, required.
NLACRC Offers an Excellent Benefits Package:
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
Compensation
This position is non-exempt. Regular Salary: $26.33 - $37.18 per hour.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.