Product Support Sales Representative (PSSR)

Toromont Cat; Corner Brook; On-site; CAD 70,000 - 90,000; Full time

Job summary

Toromont Cat is seeking a Product Support Sales Representative (PSSR) to help build and maintain relationships with customers while boosting sales of parts and service solutions. This role involves collaboration with customers to improve the operational efficiency of their equipment, backed by a strong team and commitment to safety.

Benefits

Competitive total rewards including wages and benefits

Opportunities for flexible work schedules

Training for continuous growth

Qualifications

• Minimum 5 years of experience in product support sales required.

Responsibilities

• Promote and increase parts sales, provide customer support.
• Assist in developing programs to achieve objectives.
• Conduct presentations to promote Caterpillar parts.

Skills

Customer Support

Sales Promotion

Technical Expertise

Relationship Building

Education

Post-secondary education

Job description

Join to apply for the Product Support Sales Representative (PSSR) role at Toromont Cat

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Join to apply for the Product Support Sales Representative (PSSR) role at Toromont Cat

The goal of the Product Support Sales Representative (PSSR) is to establish, qualify and maintain contact with our customers in the region and increase sales of parts and service solutions through technical expertise and exceptional relationship building with the maintenance planners.

As a Product Support Sales Representative, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
  
  

In a typical day, YOU will:

• Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
• Promote and increase parts sales, exchange components and provide customer support to secure agreements
• Assist in the development of programs to achieve objectives aligned with the department to support the customer base
• Assist in building marketing/prospecting plans and closing strategies for new business
• Conduct presentations to promote Caterpillar parts and service through our service facilities
• Collaborate with customers to reduce the operating cost of their Caterpillar fleet through Repair before Failure,
• Preventative Maintenance, Predictive Maintenance (Planned Component Replacement and Contamination Control)
• Collaborate with respective MSRs and ISRs to promote a team selling approach
• Develop and implement a yearly territory plan aligned with regional and Corporate objectives
• Keep customers current on new products and offerings from Caterpillar
• Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible
  
  

Must-haves for this role:

• Post-secondary education
• Minimum 5 years of experience in product support sales
  
  

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Machinery Manufacturing

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