Product Support Representative- Construction

WAJAX; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

Wajax is seeking a motivated sales professional to manage customer relationships and drive sales within a defined territory. The ideal candidate will have a strong background in sales, a college diploma, and familiarity with heavy equipment. Join a leading provider of industrial products and solutions, and enjoy a comprehensive compensation package including competitive pay and benefits.

Benefits

Competitive pay

Benefits

Training

Discounts

Recognition programs

Wellness initiatives

Qualifications

• 2-3 years in sales, marketing, or related business experience.
• Familiarity with heavy equipment is an asset.

Responsibilities

• Manage customer satisfaction within existing territory customers.
• Meet and exceed sales targets as set monthly and annually.

Skills

Sales

Customer Satisfaction

Communication

Education

College diploma or post-secondary education

Tools

Microsoft Office Suite

CRM systems

Job description

The Opportunity

Prospect and source new customer opportunities within a defined territory through the development of a Strategic Prospecting Plan. Obtain extensive knowledge of Wajax’s Product Offerings to provide expert advice, solutions, and product recommendations tailored to client needs.

The Role

• Manage customer satisfaction within existing territory customers.
• Identify and resolve issues promptly.
• Respond to phone inquiries from established and prospective clients.
• Meet and exceed sales targets as set monthly and annually.
• Assist in creating and submitting bids for national customer opportunities.
• Coordinate with manufacturers, internal departments, and suppliers to track order status and ensure timely delivery.

The Candidate

• Education: College diploma or post-secondary education.
• Work Experience: 2-3 years in sales, marketing, or related business experience.
• Knowledge: Familiarity with heavy equipment is an asset; understanding of IMPACT selling process; valid driver’s license required.
• Proficiency: Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), CRM systems (Salesforce preferred).

The Company

Since 1858, Wajax has been a leading provider of industrial products and solutions across Canada, serving industries such as energy, construction, transportation, forestry, mining, and more. Our team is passionate about supporting Canadian industry and driving progress.

Wajax offers a comprehensive compensation package including competitive pay, benefits, training, and perks such as discounts, recognition programs, and wellness initiatives.

Our Commitment

We promote an inclusive and diverse workforce, committed to innovation and teamwork. We are an equal opportunity employer and will provide accommodations during the interview process if needed.

Final candidates will undergo pre-screening as a condition of employment.

Together we get more done.