Product Specialist, Pharmaceutical Product Innovation

Sun Life Assurance Company of Canada; Toronto; Hybrid; CAD 58,000 - 97,000; Full time

Job summary

A leading insurance provider in Toronto is seeking a Product Specialist for a 12-month contract. This role involves supporting product management for drug benefit products, fostering stakeholder relationships, and analyzing client insights. The ideal candidate will have strong project management skills and intermediate Microsoft Office proficiency, especially in Excel. This position offers a hybrid work environment and competitive compensation between $58,000 and $97,000.

Benefits

Excellent networking potential

Continuous learning and development

Recognition as a sustainable global corporation

Qualifications

• Solid understanding of group insurance and drug benefits.
• Intermediate skills in Microsoft Office, especially Excel and Access.
• Strong project management skills.

Responsibilities

• Identify and assess solution opportunities.
• Contribute to the development of management processes.
• Analyze trends and client insights.
• Develop and implement management processes.

Skills

Sales Experience

Marketing

Customer Service

Communication skills

Product Management

Project Management

Tools

Microsoft Excel

Microsoft Access

Job description

You are as unique as your background experience and point of view. Here you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues — experts in their fields — who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day you'll have new and exciting opportunities to make life brighter for our Clients — who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

Job Description :

• This is a 12-month contract opportunity.

Reporting to the Director of Pharmaceutical Product Innovation, the Product Specialist plays a crucial role within the Pharmaceutical Transformation team. This position is responsible for supporting comprehensive product management activities for drug benefit products and maintaining systems to support our products. As a Product Specialist, you will collaborate closely with team members to ensure the continuous delivery of exceptional solutions to our clients while maintaining our competitive edge in the market.

What will you do

1. Identify and assess solution opportunities (new or modified); develop product management tactics considering timelines, client needs, priorities, and product roadmap.
2. Contribute to the development of ongoing management processes and best practices by recommending product solutions that maximize output and reduce manual effort.
3. Analyze trends in results and client insights to recommend strategies for ongoing benefits realization following implementation of initiatives.
4. In partnership with the Pharmacist and Product Managers, develop, document, and implement ongoing management processes and schedules to ensure products are up to date on the system.
5. Work with internal technical stakeholders to resolve technical issues in a timely manner.
6. Manage team inbox and related inquiries.

Foster relationships with internal and external stakeholders

Provide support, guidance, and training for PBM-related matters to members of the Pharmaceutical Benefits and Innovation team.

What do you need to succeed

1. Solid understanding of group insurance benefits, drug benefits, formulary management, provincial drug plans, and PBM systems.
2. Intermediate Microsoft Office skills, especially Excel and Access.
3. Strong project management skills.
4. Strong presentation skills.
5. Strong client focus.
6. Ability to work independently as well as collaboratively in a team environment.

What will be nice to have

1. Pharmacy assistance experience in the Canadian pharmacy setting.
2. Previous product management, plan setup, or claims experience.
3. Familiarity with the products offered by Sun Life.

What's in it for you

1. The opportunity to explore various career paths with excellent networking potential.
2. An environment of continuous learning, development, and improvement.
3. Recognition as one of the top 100 most sustainable global corporations by Corporate Knights for 16 consecutive years.
4. Being part of the 2024 Best Workplaces in Canada list by Great Place to Work.

The base pay range is for the primary location of the job posting and may vary depending on the work location of the successful candidate. Eligible employees participate in various incentive plans, which are discretionary and based on individual and company performance. Certain sales-focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion are core values at Sun Life. We welcome applications from qualified individuals of all backgrounds. Persons with disabilities needing accommodation during the application process or in alternative formats can email a request.

We offer a hybrid work environment, allowing employees to work both from the office and remotely, depending on role requirements and individual needs.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Salary Range: 58,000 - 97,000

Job Category: Product

Posting End Date: 01/08/2025

Required Experience: Unclear Seniority

Key Skills: Sales Experience, Marketing, Customer Service, Communication skills, Military Experience, Retail Sales, Product Demos, Customer Support, Product Management, Product Development, Unity, Microscopy

Employment Type: Full-Time

Experience: years

Vacancy: 1