Product Specialist – Excavation

Strongco; Mississauga; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in the equipment industry is seeking an Excavator Specialist to enhance market presence. The role involves building relationships, understanding market dynamics, and driving sales success through product knowledge and expertise. Candidates should possess strong analytical skills and a background in equipment or product management, along with excellent communication capabilities.

Qualifications

• Experience with productivity technologies is desired.
• General understanding of mechanical, hydraulic, and electrical systems.
• Professional maturity and developed customer service skills.

Responsibilities

• Build product knowledge by engaging with customers and competitors.
• Monitor the market for trends and opportunities.
• Support training and product certification within the region.

Skills

Market analysis

Communication

Team collaboration

Problem resolution

Organizational skills

Education

Post-secondary education or equivalent industry experience

Tools

Word

PowerPoint

Excel

Outlook

Job description

Province: Ontario
Branch: Ontario
Employment Type: Full Time
Number of Positions: 1

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SUMMARY

The Excavator Specialist maintains core competence in the excavation product lines, while actively contributing to the development and execution of the Nors ST CE product strategy aimed at increasing excavator market share. The Excavator Specialist also takes ownership of and champions product-relevant market needs including top 10 critical factors for sales success.

DUTIES AND RESPONSIBILITIES·

• Build Product and Industry knowledge/competence by regularly visiting customers and tradeshows / exhibitions and studying our customers’ businesses.
• Participate in product-specific product planning meetings/activities and inform/guide the teams regarding the regional product position, competitor status, and changes/strategies needed to advance our position.
• Monitor and understand the market for the applicable product to include market share, segments and trends, competitive pricing, and identify potential threats and opportunities.
• Be involved as competitor expert. Monitor trade journals and competitor websites for competitive updates and develop competitive update reports for the region.
• Develop, schedule and engage in dealer activities, including demos, customer visits, sales training, unique product deliveries, open house events, etc.
• Support Key Account activities as needed to include demos, customer visits, and operator training commitments as requested.
• Be the region’s voice for what “Tools” are required to support the sales process and participate in the development.
• Support and ensure the development of Product Sales competence within the region (including hard & soft product knowledge, sales skills, and sales tools).
• Maintain Product and sales training Certifications on assigned products
• Support Certification and Training courses as required.

CORE COMPETENCIES:

• Must be proficient in personal computer use, including familiarity with Word, PowerPoint, Excel, and Outlook.
• Driven, goal-oriented team player with a solid ability to interact, report, and share information to develop the overall knowledge base for the team
• Familiar with, CoPilot Assist systems
• Ability to analyze market data, identify trends and develop strategies to improve the product position in the industry
• Expert in one or more sustainable technology areas ( i.e. telematics, battery, electric, fuel cell)
• Proficient in problem resolution, evaluation, process mapping, and organizational skills
• A demonstrated ability to accomplish tasks through others using influence vs. assigned authority
• Excellent communication skills including verbal, written, presentational speaking and effective training techniques
• Develop understanding of Volvo soft products tools

EDUCATION/ TRAINING:

• Post-secondary education or equivalent industry experience;
• familiarity with equipment types, segments, and applications, and/or experience with one or more productivity technologies desired;
• Strong understanding of distribution and marketing of innovative products.
• General understanding of relevant mechanical, hydraulic, and electrical systems
• Professional maturity and developed business and customer service skills.

PARTICULAR CONDITIONS:

• Frequent travel is required, potentially 50%.

HEALTH AND SAFETY:

It is our expectation that all Nors Employees will conduct their work in a safe manner, abide by all Nors safety policies and report all hazardous conditions and unsafe work procedures. In addition, Nors employees will be required to report any and all incidences/accidents/near misses according to company policies.

Nors is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We recognize our obligations and responsibilities as an employer and encourage applications from all qualified candidates including members of visible minorities.

Nors will accommodate people with disabilities during the recruitment and assessment processes. If accommodation is requested, Nors will consult with the applicant and arrange for the provision of suitable accommodation that considers the applicant’s needs.